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          Find a Location

          Sanborn's Air Conditioning & Heating has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileSanborn's Air Conditioning & Heating

            Heating and Air Conditioning
            Multi Location Business
            BBB accredited business

            Contact Information

            Redlands, CA 92374-3442

            Visit Website
            (909) 793-1234

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/21/2020

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Commercial and residential accounts: heater repair, heater installation, heater tune up, heater pumps,, heat pumps, furnaces, air handlers, and ductless systems.

            Business Details

            This is a multi-location business.

            Find a Location

            Sanborn's Air Conditioning & Heating has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              Redlands, CA 92374-3442
              Years in Business:
              29
              Business Started:
              2/11/1995
              Business Incorporated:
              1/21/2000
              Accredited Since:
              2/21/2020
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 712386 for this business, issued by Contractors State License Board. The expiration date of this license is 12/31/2025.

              These agencies may include:

              Contractors State License Board

              9821 Business Park Dr

              Sacramento CA 95827

              (800) 321-2752

              http://www.cslb.ca.gov

              Type of Entity:
              Corporation
              Alternate Business Name
              • Sanborn's Westcoast Mechanical, Inc.
              Business Management
              • Mr. Geoffrey Sanborn, President
              • Mrs. Carla Lescano, Manager
              Contact Information

              Principal

              • Mr. Geoffrey Sanborn, President

              Customer Contact

              • Mr. Geoffrey Sanborn, President
              Additional Contact Information

              Fax Numbers

              • (909) 557-1845
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/08/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              In July 2021 I bought an Trane XV20i Variable speed AC and heat pump system for $25,000. On August 28th 2023 the system failed and AC was not working anymore. The dealer (Sanborn's Air Conditioning & Heating in Redlands) that installed the system did the diagnostic and found that 2 parts need replacement: ************* for EEV and EEV board. Sanborn's Air Conditioning & Heating in Redlands told me that the 2 parts are not available (stepper motor takes one week and board takes 1 month). I reached out directly to Trane Supply and have been told that the parts are available in a local Trane supply store.Please get the parts from Trane Supply and fix the A/C as soon as possible.
              Read More

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              mike h

              06/27/2024

              Had AC repair service call and after 3 hours was told wires were overheating, electrical shorts observed and burning smell from unit. Additionally, recommended not to operate system as it is not safe to do so. Was given a verbal estimate to repair at $7,500 with no guaranteed repair would work. Next day, my home warranty company sent service repair company and fixed AC unit and found none of the issues listed above and AC unit has been working fine. Clearly this company attempted to take advantage of a customer during extreme hot weather. I called and wrote company and was still charged for service call. I would not recommend using this company. I would give zero stars if I could.

              Sanborn's Air Conditioning & Heating Response

              06/28/2024

              Looks to be a large misunderstanding. I see a proposal for $375.00. If a fee of $7,500 was discussed it would be about replacement options due to age or condition of the equipment and would have a guarantee with it as all of our work does. Thank you for bringing this to my attention and I will find out from my technician what he was talking about. We have refunded the Service call fee for a Saturday after hours emergency call.
              Read 1 More Customer Review

              Local BBB

              BBB Serving Central California & Inland Empire Counties

              More Info on Local BBB

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