ComplaintsforAll American Mitigation

• Initial Complaint

  10/19/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Resolved

  More info

  Came out to give qoute on fire damage , now will not sign off check from farmers to get $ to start project. Unless I give them 11k. Then will release check.

  

  Business response

  10/26/2022

  To whom it may concern, 

  
  

  In regards to the complaint from Mr. ***********. Yes, we were sought out by Mr. *********** to assess the damages to his home after a fire. After many hours were spent sketching and scoping the work that needed to be done in his home to restore it to pre-loss condition, Mr. *********** proceeded to sign a work authorization for our company to proceed with the work. Our staff spent many hours working on his job both on site and in office. We worked with his insurance company to get his claim covered, hence the reason why we are also listed as a payee on the check from them. Since signing the contract and receiving notice of the payment amount Mr. *********** has decided to go another direction, he has decided he wants to have work done outside of the scope of work payed for and covered by the insurance company. We feel that since Mr. *********** wants work completed outside the agreed upon scope, between the insurance company, the mortgage company and All American Mitigation, it is best we part ways.  All we are asking for is payment for the work that has been completed thus far on the agreed upon scope of work and the signed work authorization. The requested $11,000, indicated by Mr. *********** in his complaint, will cover the work already performed. We also request that Mr. *********** sign the release of liability. Once payment is received we will be more than happy to terminate services with Mr. ***********. Furthermore, it should be noted that Farmers Ins. listed All American Mitigation as a payee on the check of $112,000 as a result of the signed work authorization listing us as the hired contractor to do the scope of work that was approved and payed out by them. This is standard procedure for all of our reconstruction claims through the insurance carrier and mortgage company.

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