ComplaintsforBeach City Smog and Repair
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Complaint Details
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Initial Complaint
05/24/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Took 1986 Chevy C-10 p/u truck for smog repair and smog test. I informed mechanic of the Air Management Valve needed for the carburetor and he acknowledged. I began receiving calls from mechanic saying I needed other repairs. I stated that I needed a passing smog certificate before I wanted to spend more money but he verbally guaranteed that truck would pass after he rebuilt the carburetor so I gave an affirmative for the repair and requested an e-mail for the repair. He said he would e-mail me but that never occurred after several promises from him. I text the owner and he was of no help. Mechanic called and said he found the part needed out of state and two weeks later he called and said he received the part from San Diego and it was faulty. He forgot that he stated it was purchased out of state. When I called about picking up the truck I was told that their Dyno was not working so he would need to take my truck to another shop for testing. I then started getting all kinds of excuses from the mechanic about why he couldn't repair the truck. I called and said I would pick the truck up on Monday 5-23-2022. When I arrived they said all of my previous smog tests were stolen out of my truck since it was left unlocked and homeless were found sleeping in my truck. I have NO confidence that my truck was even smog tested and that I was lied to. When I asked for a discount for the trouble I was offered a $150 discount if I paid by Cash. Is that illegal at all? I am asking for help in recovering my payment as the truck stalled on the way home and I still have No smog certificate for $2227.41 USD. I took my truck there because it is an approved smog repair and test facility. I paid using Chase Bank credit card. Thank You for your time. *************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.