Business ProfileforClub Pilates

I had a membership with Club Pilates *************. I needed to place my membership on hold for medical reasons. The contract states you need to give 2 weeks notice so I notified CP on 4/8 when my doctor informed me I need to stop exercising on 4/15. The freeze officially began on 4/21 but CP had mistakenly put a hold my account earlier than that which I discovered when trying to book a class on 4/13. I was charged my monthly membership fee on 4/13 and inquired about a refund for the days of the billing cycle that my membership would be frozen. After some back and forth, CP then responded with "There are no refunds available to you. Your membership has been cancelled and you are free to book classes for the remainder of your 30 days from the 4/13 payment under membership ends on 5/13." "Your recurring membership agreement has been cancelled, but you are welcome to book through 5/13 to received your paid value". As noted, I am not able to use their services and feel that because my agreement was placed on a freeze as stated in my contract and that they have decided to terminate my contract without fulfilling the agreement freeze that I should be entitled to a refund. They do not have a phone number or anyone one site to talk to customers who can look into your account. They have a history of overcharging me which was resolved with a previous manger who has since left but shows the consistency of poor business practices.