ComplaintsforHappy Toddler
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/05/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Happy toddlers official on ********* claimed to give me a set of free clothes for their ambassador program. I spent 39.99 on the shipping and tax for said free clothes. However it's been two months and I never received my order or any email from them. I have tried to email and call them with the information on their website and both number and email are not real. Please shut them down from scamming other people like they did me.Initial Complaint
11/09/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Placed order with this business and never received anything. Ive emailed three times with no response and called the phone number on the website and it does not work. This company is scamming people and needs to be shut downInitial Complaint
11/06/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered products from this company called Happy Toddler on Instagram/Facebook. They processed my money & said the package was out for delivery. Its been 2 months ******* havent received my products. Ive emailed & called with no luck. The number on their website is out of service & this seems like a scam company.Initial Complaint
10/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I ordered from the following site. Did not receive my order and cannot get in touch with the company. They are scamming people via Instagram. They have a legit website but its a scam! I bought stuff and lost $39.99 in the processInitial Complaint
09/29/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
On a constant basis I have "ambassadors" soliciting my Instagram accounts asking me to join the Happy Toddler family. As a woman that longed to have children but is unable to as a result of infertility, I'm begging your company to ******* their plan of action. Your company will never be one that I look at and saw, "Aww, that's so cute that I have to buy it for a niece, nephew, friend's baby, etc." Instead, your company is one I will continue to share publicly for their gross insensitivity all in the name of earning a dollar.Please, do better.Initial Complaint
10/24/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Purchased items via there website, never received items or refund.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
6 total complaints in the last 3 years.
5 complaints closed in the last 12 months.