ComplaintsforPublishDrive Inc.
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Complaint Details
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Initial Complaint
02/06/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
After trying to use publishdrives website (an aggregator website for publishing novels for pros) I have noticed that they have failed to publish my work Forty Second Night on the corresponding websites. The website has many malfunctioning parts which tell me that my work has been accepted and then days later it reports that thier are errors when there are none. They have currently DOUBLE CHARGED me and had to return money to my account based on thier services. THey have not published my novel although they have me on reoccurring payment of 24S and I want them to fix the errors in thier website so that I can gain access to thier multitude of websites for payment. I believe they are discriminatingly omitting aspects of the site towards a newer author and wll hinder me from primary source of income. Please contact them and explain that I will be pressing charges aginst them in court if I dont hear correspondence. As an author who is completed with books of high value income, I want to make sure we are put into correspondence where we can go step by step and fix the issue. Otherwise I do not wish to be charged if theyare not publishing my works.Initial Complaint
01/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I started a trial with PublishDrive Inc. thinking I could cancel it before I was charged. It was for a one year subscription (for $170.28). I never intended to pay. I cancelled my subscription the same day I saw the charge on my Arvest checking account using my account on their website (www.publishdrive.com), and then attempted to call them to request a full refund. They appear to not have a working phone number. They have not published one on the internet anywhere. There is no phone number listed anywhere on their website. I called my bank (Arvest) and was able to get a phone number for PublishDrive Inc. The call immediately goes to a recording (without ringing) which states the following: "Your call cannot be completed as dialed, as the called party is busy. Please hang up and try again later." I have called it at least 6 times today and gotten the exact same message. It appears to be a bogus phone number. This company is trying to ******* people out of their money by not having a working phone number!Initial Complaint
01/05/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
on 12/15/2023, I was offered a 14-day free trial to Publishdrive website. For this enjoyment I uploaded one book listing. On 12/30/2023 I cancelled and closed the account under my right of free trial, after I noticed an automatic withdrawal from my bank account in the amount of $170.28 for a yearly fee, made by Publishdrive. I immediately complained of such and requested refund of amount due me. I have since been victim of runarounds and offer of services, for the simple and fair stead of a refund due me. Thus, I have exhausted all attempts in securing my same refund, and now am seeking the assistance of BBB in this regard, as I plan on pursuing more damming complaints or litigation against Publishdrive otherwise. (Please refer to the attached for more)
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.