ComplaintsforHopkins Manor, P.C.
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Complaint Details
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Initial Complaint
01/11/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
please reach out so I can send better pictures. Because of the size limitations I was not able to send in the appropriate format. Hopkins Manor is the assisted living facility I currently live in and have lived in for the last 2 years. I regularly find unclean living conditions and have attached pictures that are hard to see but if you would please reach out via email I will send the larger copy with the information I provided in this complaint. There are foods and dirty dishes being left out and this is causing rodents, ants, and bugs to roam in out eating and living areas and where food is kept. In the last month myself and other clients at this facility (disabled, elderly, and mental health-diagnosed individuals) to become unwell with stomach problems because of the sanitization. Also the Bathrooms are very unkept and people are using bathrooms/ toilets that are dirty and garbage and trash on the floor. The showering and bathroom floors are unclean and we are being put at risk because of the construction and custodial and maintenance items being left out. Other pictures I have included are of clients being left on the floor and not assisted back to their beds or not put in safer areas. They are made aware of the situation but do not attend to the patients.
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Contact Information
Business hours
Today,8:00 AM - 8:00 PM
MMonday | 8:00 AM - 8:00 PM |
---|---|
TTuesday | 8:00 AM - 8:00 PM |
WWednesday | 8:00 AM - 8:00 PM |
ThThursday | 8:00 AM - 8:00 PM |
FFriday | 8:00 AM - 8:00 PM |
SaSaturday | 8:00 AM - 8:00 PM |
SuSunday | 8:00 AM - 8:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.