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Find a Location

SAGE Veterinary Centers - Redwood City has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSAGE Veterinary Centers - Redwood City

    Veterinarian
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    SAGE Veterinary Centers - Redwood City has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      934 Charter St, Redwood City, CA 94063
      BBB File Opened:
      1/22/2018
      Years in Business:
      13
      Business Started:
      2/4/2011
      Type of Entity:
      Partnership
      Number of Employees:
      1
      Additional Contact Information

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Choosing a veterinarian for your pet

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/23/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On May 19, 2023 my cat ***** wasn't breathing very well, he was taking ***** breaths per minute therefore I have visited Sage Veterinary at 9 pm PST on May 19, 2023 at *****************************************************************, ** *****. The Vet ************************************ license #***** took my Cat to the back put him on oxygen, she met with me 1 hour 1/2 later and asked questions about *****, she took blood work and **rays and informed me his heart was slightly enlarged and a white film was in his lungs. I've asked her what is the white film, she stated she didn't know, and advised me it may be an infection. 4 hours later she gave me an antibiotic, Doxycycline Hyciate 100 mg to give my cat ***** and sent ** home. When I came home, ***** was breathing more rapidly around 80 breaths per minute, I called Sage nurse and Vet and informed me to stay home because ***** may just be anxious from the ride back home. The entire night into the morning of May 20, 2023 ***** was breathing 80 breaths per minute, I was very concerned and called another Vet in ******* who informed me to bring him in ASAP. I took ***** to ********** Veterinary Center-24 hour Emergency and the Vet took ***** in right away, the Vet called me in immediately after the **rays and tests and diagnosed ***** congestive heart failure and fluid in his lungs. The Vet informed me based on the extent of his condition she recommend euthanasia due to his suffering. Unfortunately, my husband and I decided to move forward to take ***** out of his misery. We miss him dearly. My complaint is directed to **** Veterinary and ************************************ who misdiagnosed my cat and sent him home regardless of his breathing condition. Also **** sent a bill of $1856.00; my husband and I will not pay Sage and the Vet who misdiagnosed my Cat and sending him home the same night regardless of his breathing condition. We would like to request a complaint against ************************************ license and not be responsible for paying $1856 for a misdiagnosis.
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      Customer Reviews

      0 Customer Reviews

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