ComplaintsforMillennium Tax Service
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/11/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I hired Millennium Tax Service to file my taxes. I paid $200+ up front, $160 a month & $1,000+ over the course of a year. After several failed attempts to contact them they never filled my taxes, I never received my stimulus check as promised, they wanted me to retrieve my own W-2 forms which they claimed they would do. At this point I was doing everything myself that I had hired them to do. The reason I hired them is due to not completing my taxes since 2017. It has been well over a year, *** left countless voicemails & have yet to receive a call back from them. Now they have sent me into collections and the *** is threatening to put liens on my bank account. I have recently stopped payment on their services. They have not done one thing that I hired them for. I want other individuals to know what I have and am still going through with this company. If there is any way you can assist me in this matter further I would greatly appreciate it.************************* **************Business response
03/27/2023
Please see attachment.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.