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ComplaintsforCalifornia Aircraft & Avionics Corp.
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Complaint Details
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Initial Complaint
06/24/2022
- Complaint Type:
- Customer Service Issues
- Status:
- BBB unable to locate business
- August 2021, we send several Purchase orders to this company, with delivery expected in January 2022. We send him an advance payment of $17098. - January 2022, no updates on the delivery date from California Aircraft Avionics - February 2022, despite several emails and phone calls, no answer from the vendor. We send them a formal notice by mail asking for some updates. - End of February 2022, We went to see him in California. We discover the vendor used our money but not for ordering the part from the manufacturer. - March 2022, second notice send by mail. - March 2022, We received a letter from the vendor to cancel all our PO, and proposed us to refund the deposit sent in 2021. We gave him our bank detail. (that he already had). Since that date, we never received any no more information/answer, nor refund.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.