ComplaintsforAl Aguirre & Associates, Inc.
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Complaint Details
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Initial Complaint
09/27/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I signed a contract with ** ******* on 7/20/2020 for him to design and submit plans for a new home to the City of Riverside. To this date, 9/27/2021, he has not submitted a single item to the city. It is nearly impossible to get a hold of him for a status update. One day I met him at the City planning to clarify why nothing has been filed, he went on a rant about how the people working for the city of Riverside do not know what they are doing because they are new and young and he also claimed he had COVID and he as out of the office for a long time, yet no one seems to be able to communicate that to their customers. Al ******* is full of excuses as to why nothing is being done to get my project completed. The worst part is I already paid him in full and he has still not made progress on my project.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.