26 Customer Reviews
Review from Carl L
1 star03/05/2024
I was called by a telemarketer from this company by a salesperson named *****. I was offered a free sample and was sent an entire case of product valued at $176. I was sent an invoice for something I never agreed to buy. I was told I was getting a free sample in the mail.Review from Danny M
1 star12/14/2023
This company has very poor customer service. Very poor return policy. Everyone was rude. Very questionable business practices. If you look at their ****** reviews, you will find most of their good reviews are from employees saying how great it is to work there. I guess so if they are making THAT much money off ripping people off. Poor quality items extremely overpriced. Most of the other reviews from people that have done business with them has been 1 star reviews. The way business was handled with them after callingI would highly believe that any good review they get is from them telling a friend or a family member to post that review and not a real customer. I hate writing negative reviews. I like writing positive reviews but people need to beware of this company.Review from Raquel M
5 stars10/13/2023
Always happy to support a local ********* business! Good customer service, great follow through, great products!Review from Wes M
5 stars09/14/2023
Great service, great products! Very professional customer service! Thanks a bunch!Review from Peter S
5 stars09/14/2023
Great product! Salesman ************************* is extremely knowledgeable and polite!!!Review from Victoria M
5 stars08/22/2023
Big state has amazing products and great staff! Matt is always so helpful and friendly!
Big State Industrial Supply, Inc. Response
08/23/2023
Thank you it is a pleasure doing business with you and i will let Matt know about your kind wordsReview from Michael F
5 stars08/21/2023
Extremely easy to do business with. Are quick to respond to any questions I may have. Will continue to do business with them.Big State Industrial Supply, Inc. Response
08/22/2023
Thank you, We appreciate doing business with youReview from Tina M
5 stars08/17/2023
Very happy with purchase. Quality products! Excellent customer service! Will definitely order from them again. I highly recommended!Big State Industrial Supply, Inc. Response
08/25/2023
Thank you, it is a pleasure doing business with youReview from Char L
5 stars08/17/2023
I have been working for BSI since 2014. It is such a pleasure to work for a company that cares about their employees and their customers equally. As an Admin Assistant for one of the sales offices, I deal with customers and salesmen on a daily basis and witness the amazing level of customer service and bonds created between salesmen and customers.Big State Industrial Supply, Inc. Response
08/21/2023
Thank you. It is a pleasure working with you.Review from Luis A
5 stars08/17/2023
Have been doing business with Big State for over 25 Years. We look forward to continuing our business relationship for many many years to come.Big State Industrial Supply, Inc. Response
08/18/2023
Thank you it is a pleasure doing business with you
Customer Review Rating
Average of 26 Customer Reviews
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