Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Fitness 19 has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Fitness 19

      4175 Luther St Riverside, CA 92506-2851

    • Fitness 19

      26100 Newport Rd STE A-40 Menifee, CA 92584-9009

    • Fitness 19

      26100 Newport Rd Ste A40 Sun City, CA 92584-9009

    Business ProfileforFitness 19

    Gymnasium
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Fitness 19 has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Fitness 19

        4175 Luther St Riverside, CA 92506-2851

      • Fitness 19

        26100 Newport Rd STE A-40 Menifee, CA 92584-9009

      • Fitness 19

        26100 Newport Rd Ste A40 Sun City, CA 92584-9009

      Location of This Business
      4175 Luther St, Riverside, CA 92506-2851
      BBB File Opened:
      4/16/2014
      Years in Business:
      11
      Business Started:
      8/8/2013
      Business Started Locally:
      8/8/2013
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Customer Service
      Contact Information

      Principal

      • Customer Service

      Customer Contact

      • Customer Service

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/19/2023

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      UPDATE- While on the phone with my credit union reporting this fraud, a person from Fitness 19 actually called me on my work line telling me not to report this to my bank and threatening me that if I did, this would affect my credit. So they are threatening to report this account I have tried to cancel NUMEROUS times for non-payment now? Interesting. This was on speaker phone and the rep from my credit union heard everything and advised me to cease communication. I was contacted again after this call by the personal trainer Jacob who signed me up to begin with. He promised me an email would be in my inbox yesterday confirming my cancellation. No email. Soooooo shady, I don't understand why they'd want to do business like this? I signed up for personal training here. They are all about service with a smile when getting you to sign up, but will pass the buck and suddenly point the finger and lose your multiple requests to cancel and continue to charge you $160 per month while ignoring your repeated requests to cancel. You can request your cancellation request verified in writing and expect 101 excuses as to why you never got it. You can go in person to cancel and magically the person who can cancel you is never there. I am reporting the charges as fraudulent to my bank at this point. I was told there were notes on my file indicating my desire to cancel but now have 2 months of charges at $160 each PAST the point I requested to cancel. I have requested the cancellation in writing 4 times and no one will ever provide this for me. I initially started trying to cancel in the beginning of May. This is ridiculous.
      Read More

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Serving Central California & Inland Empire Counties

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.