Business ProfileforUnique Organics Haircare

On June 23rd, I placed on order for $149.60 from Unique Organics Haircare. On Monday July 3rd, I got an email that my order was delivered. But when my husband and I checked the front door including the front of our garage, we found no package. I immediately emailed the company to let them know that I didn't received the package. I emailed them again on the morning of the 4th to let them know that there was no delivery. *************************, emailed with a screenshot of the post office update. I replied that the post office only stated that it was delivered to my town and not specifically my address and additionally, it says that someone named ******************** signed for it. I over and over explained to ******* that 1) There is no ******** in our house and that the delivery was done to a different address. 2) My husband and I were home all day and no one came to our home. She asked that I file a claimed with the post office for an investigation and to contact the police to let them know someone stole my mail from my home. I declined because 1) no one stole it from my home because it was NOT delivered there to begin with. It was delivered to ************************ address who signed for it. 2) As the seller and the one who used the post office, she has the responsibility to find out what happened to my delivery. As the buyer, it is not my burden to investigate and track a package she said she sent. Since she wants no responsibility in getting me my order, I am asking for ************************* to refund me the entire $149.60 that she collected from me when my order was not delivered to me.