ComplaintsforWilner & Oreilly Immigration Lawyers
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Complaint Details
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Initial Complaint
05/14/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This attorney was taking money from my account every month, even after finding out that my ex wife put a hold on my immigration. ***** OReilly proved to be deceitful and dishonest, so I decided to find a new attorney. I called ***** OReilly and asked to be refunded for all of the unused money that was taken from my account and he told me I would see my refund on the next business day. This was almost 1 year ago, and every time I call the office they take a message and never return my calls.Initial Complaint
10/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I cancelled my immigration case that was never processed on august 22 2022. I sent an email to my case manager to advise her of my cancellation. She stated she would let billing know about my cancellation. I paid a 1,000.00 retainment fee plus an additional four payments of 250.00 for a total of 2,000.00. Which were deducted from my debit card the only amount I was able to dispute with my bank was 250.00 I am disputing the remaining balance of 1,750.00 I have sent emails with proof of my cancellation date and made phone calls only to be laughed at by ****** at the billing department I explained to her that I cancelled I case which was never processed and it is going on sixty days without any refunds Whatsoever I advised her that I was going to report them to the BBB all she did was laughed at me and said that mr ******* would call me.Business response
11/04/2022
Please be advised that our office issued Mr. **** a refund on October 21, 2022. Our records indicate the check was received and cashed.A time accounting was also provided to clearly show the work that was performed on our behalf and all unearned fees were refunded.Should you have any further questions, please do not hesitate to contact me directly.Thank you.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.