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Select Mailing Equipment has 1 locations, listed below.

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    Business ProfileforSelect Mailing Equipment

    Industrial Equipment

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    11700 Sterling Ave, Riverside, CA 92503
    BBB File Opened:
    12/21/2023
    Years in Business:
    6
    Business Started:
    5/18/2018
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/21/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    On November 6th, we agreed to purchase an MBO paper folder from this company for $7,500. We also spent $2000 in shipping. This was based on a quote they provided the same day which described the machine as well as gave the manufacturing date as built in 2009.When the folder was delivered here it was found to be a **** folder.It is a computerized folder and the date is very important because folders built around **** are much more susceptible to failure and more difficult to repair.The folder also does not work, it has some components that aren't functioning (as well as a critical adjustment know that was broken off and just taped on). We had been told by ********************* at this company that it was fully working. It needs repairs, but that is a minor issue besides it being 8 years older than advertised - we think they lied about it working as well.We asked to return it because it was 8 years older than advertised. **** refused. First he claimed he had documentation showing it was actually a 2009. We contacted the manufacturer who verified it was a ****. **** now claims it was just a typo in his ad but that it doesn't matter how old it is.He also claims that since we purchased it as-is with no warranty he had no obligation to provide a folder with the date advertised.They refuse to accept a return and won't even answer our emails now.
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    Customer Reviews

    0 Customer Reviews

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