ComplaintsforCal Lawyer PLC

• Initial Complaint

  01/19/2023

  Complaint Type:

  Customer Service Issues

  Status:

  Resolved

  More info

  Cal Lawyer had glowing reviews. I contacted them and retained them 1/25/22 for eviction. I was mailed multiple forms which I served to the tenants. I was told to accept no money from the tenants as that would void any eviction efforts. I received a 18 month backpayment from rental assistance program 211 on 9/2022. I was told because I accepted that payment I would need to restart the process and pay retainer fees, court fees, service of forms fees all over again. The tenants abounded the house in 9/2022. The locks had been removed from the house and it was not secure. A police report was made and I replaced all locks. The court order to evict was never gotten. I am requesting a refund for services not rendered. I have 1 rental home and sought this company out to walk me through this process of eviction. I was provided with the same papers over and over again, 3 days or quit, 24 hour notice to enter,breach of rental contract ect. Nothing happened until the renters abandoned the home and left 34k plus worth of damages. I an requesting a refund as services paid for were never received. I have called about 10 times over 60 days requesting refund. The answer is always the same ( in court, out to lunch, not in the office, I will leave a message for someone to return your call ect) never to receive a call or get a call saying they will investigate and get back to me.

  Business response

  01/25/2023

  In response to the complaint filed by our client ******** ******* 

  We have come to an agreement regarding this matter.

  Please advise if there are any further documents required to clear this complaint.

  
  

  Thank you

  ****** ** ********

  Managing Attorney

  CAL-LAWYER PLC

  (**** ******** 

  DJT/rp

  
  

  Customer response

  01/28/2023

   I am rejecting this response because: I have not been contacted by this business by phone, email including junk folder, or US mail. When I got your reply I waited until today for a reply from them but nothing .

  
  
  
  

  Business response

  02/17/2023

  Good Afternoon ******;
  
  Thank you for your email.
  We have processed two checks for Mr. ******** ****** #**** dated 2/2/2023 in the amount of $100.00 and #2129 dated 2/15/2023 in the amount of $900.00.
  
  Correspondence was sent to Ms. ****** this afternoon regarding the refunds.
  
  Thank you

  Customer response

  02/22/2023

   I am rejecting this response because:
  
  I was told I would receive a 900.00 check in addition to the 100.00 check I already have. I am still waiting for the 900.00 check as of today
  

  
  

  
  

  Business response

  02/23/2023

  Thank you for the update. We have mailed her additional check in the amount of $900.00 on 2/21/2023.
  Thank you

  Customer response

  02/27/2023

   I am rejecting this response because:
  
  I received the check for 900.00 yesterday.  I plan to just write off the 1000.00 that was kept by them. Thank you for your help. 
  

  
  

  
  

  Customer response

  02/27/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

  I received the check for 900.00 yesterday.  I plan to just write off the 1000.00 that was kept by them. Thank you for your help. 
  

  
  

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