ComplaintsforAuction Liquidators
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Complaint Details
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Initial Complaint
09/09/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 6/2/24 I attended an auction at Auction Liquidators, in *********, ********** in hopes of purchasing a vehicle. I did win a bid for $2800. 1st red flag, they changed the price of the bid to $3000. When I brought it to their attention they said I would have to wait to the end of the auction to review the cameras. 2nd red flag, auction ended and auctioneer did not want to review the camera, I informed him his co-worker did say the cameras could be reviewed at the end of the auction. I paid $2800 for the auction and $200 for a warranty and a $400 deposit on top of the winning bid of 2800 for a total of $3600. Go to leave the auction the vehicle malfunctions and will not move when accelerator is pushed to the floor, the vehicle is not able to leave the lot. I'm told a mechanic will be in to look at it the next day and someone would call me. I never recieved a call. I called back several times and was finally told because the vehicle is inoperable a refund would be issued once approved from the corporate office. 1 month later I had not received my refund and still have no car. I decided to file a small claims suit against the company, as it was very clear they have no intentions of returning my $3400. Therefore I have no car and no money.Initial Complaint
08/09/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
I purchased a vehicle from them only to find out I could do nothing with it because it had lein sale with the bank.I was told it was a clean title and they would have it in the office for me to pick up within 45 days of the sale well that was in October of 2023.So I can't put the vehicle in my name or sell it so I'm basically stuck with a car that just sits in my driveway.I feel I should be given back my money and they can have their bank owned car backBusiness response
08/22/2024
We Auction Liquidators do not know who is ************************* is, the person who purchased this vehicle is *************************** and we did notify him his title is here for pickup but never showed.Initial Complaint
04/17/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a vehicle with a warranty and before leaving the Auction the vehicle wouldn't start for an hour. I demanded my money back and they refused to give me my money back and I have took the vehicle off the lotInitial Complaint
03/01/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
The car I bought, had rollback miles and caught on fire on the freeway, and the auction refused to still give me my money and said it was my fault,Initial Complaint
12/11/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
I purchase an 2007 Audi Q7 for $2920, the vehicle was not operable at the time of purchase so it was towed to an auto mechanic to inspection and repair. Which cost another *****. The Audi Q7 was impounded from the mechanic shop for having fraudulent license plate. I attempted to get the vehicle released from the impounded but the DMV clerk informed me that the vehicle had two leans and could not be registered. The only way the car can be released from the impound is after its registered with the **** I repeatedly explained to Auction Liquidators that they sold me a vehicle that had two leans and fraudulent plates. Kerna *** the Manager would not accept my calls and the staff are screening my calls. They refused to issue me a refund or provide me with a similar vehicle.Business response
12/20/2023
Hello we have the car here and we got the title the customer just has to pay the fees that it was to pull the car out from inpound. cause the customer got the car inpounded on his own so he is responsible for those fees. we have tried calling the customer and got no response. feel free to email me at ************************************** if you have any other questions.
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Customer Complaints Summary
5 total complaints in the last 3 years.
5 complaints closed in the last 12 months.