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Find a Location

Don's Lock and Key, Inc. has 1 locations, listed below.

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    Business ProfileforDon's Lock and Key, Inc.

    Locksmith
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/9/2018

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Locksmith

    Business Details

    Location of This Business
    3488 Arlington Ave Ste A, Riverside, CA 92506-3200
    Years in Business:
    18
    Business Started:
    3/10/2006
    Business Incorporated:
    1/13/2011
    Accredited Since:
    11/9/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 5755 for this business, issued by Bureau of Security and Investigative Services. The expiration date of this license is 12/31/2024.

    These agencies may include:

    Bureau of Security and Investigative Services

    2420 Del Paso Rd Ste 270

    Sacramento CA 95834

    (916) 322-4000

    http://www.dca.ca.gov/bsis/

    BBB records show a license number of 1116122 for this business, issued by Contractors State License Board. The expiration date of this license is 2/28/2026.

    These agencies may include:

    Contractors State License Board

    9821 Business Park Dr

    Sacramento CA 95827

    (800) 321-2752

    http://www.cslb.ca.gov

    Type of Entity:
    Corporation
    Business Management
    • Mrs. Liz Rendler, Office Manager
    • Mrs. Rebecca Prokuda, Assistant Manager
    • Mr. Darin Council, CEO
    Contact Information

    Principal

    • Mrs. Liz Rendler, Office Manager

    Customer Contact

    • Mrs. Liz Rendler, Office Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/08/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Butchers. Called manager and blew me off. I call AAA for my 2007 *****. Told them to have the service bring out a new key to program also that I would buy their key also, and they did not do it. I had to work while they were working on the car, so I could not supervise the process. ***** manager lied to me that AAA did not tell them what bs. AAA tells you everything on a lock out call. I told him it is a programmed key and all he had to do is hit the unlock button , you know like modern age stuff, car was already unlocked, and I wanted the new key cut and able to lock and unlock the car. If he could not do it with my key then sell me one. I even told him that I wanted 2 keys working Both my keys start the car The Toyota one and the Amazon one, so do not fall for their 50 percent of aftermarket immobi***er chip keys fail story that they cannot program my Amazon key. This is a case of too lazy, stupid, or don't give a s...All I wanted was two keys where you hit lock and unlock remotely on the buttons and they work no matter the cost especially since I have been working with 1 key wanted a spare for my partner told that to AAA too, but no I get some story why they are incompetent at $180. They disabled my Toyota Key
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Central California & Inland Empire Counties

    BBB Reports On

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