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Find a Location

Moss Bros. Toyota has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Moss Bros. Toyota

      8146 Auto Dr Riverside, CA 92504-4104

      BBB Accredited Business
    • Moss Bros. Toyota

      27990 Eucalyptus Ave Moreno Valley, CA 92555-4400

      BBB Accredited Business

    Business ProfileforMoss Bros. Toyota

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.27/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/25/2009

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    New and Used Car Sales, Service and Parts

    Business Details

    This is a multi-location business.

    Find a Location

    Moss Bros. Toyota has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Moss Bros. Toyota

        8146 Auto Dr Riverside, CA 92504-4104

        BBB Accredited Business
      • Moss Bros. Toyota

        27990 Eucalyptus Ave Moreno Valley, CA 92555-4400

        BBB Accredited Business
      Location of This Business
      8146 Auto Dr, Riverside, CA 92504-4104
      Years in Business:
      18
      Business Started:
      1/11/2006
      Business Incorporated:
      1/11/2006
      Accredited Since:
      11/25/2009
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 65505 for this business, issued by DMV - Occupational Licensing Branch. The expiration date of this license is 1/31/2026.

      These agencies may include:

      DMV - Occupational Licensing Branch

      PO Box 932342

      Sacramento CA 94232

      (916) 229-3127

      http://www.dca.ca.gov

      Type of Entity:
      Corporation
      Alternate Business Name
      • Mos Bros Toy, Inc.
      Business Management
      • Mr. Glenn L. Moss, President
      Contact Information

      Principal

      • Mr. Glenn L. Moss, President
      Additional Contact Information

      Fax Numbers

      • (951) 485-4115
        Primary Fax

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      24 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/18/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      April 10, 2024 I went to ************* Toyota in ******************* to buy a new car. The salesman showed me a 2024 Camry SE and a 2024 Rav 4. I bought the Camry. July 3, 2024 I took my Camry to **** **** for maintenance. Buried on the last page of the service order it said the warranty was amended to 12 months because it was a USED car! The warranty for new Toyotas is 36 months. The salesman told me my new Camry had a ***** mile warranty. When the finance person went over the contract he projected it on the desktop and directed my attention to only certain points, never pointing out the car was USED. The majority of pages he showed me were signature pages. I see now the contract says USED but on the table top the contract was greatly enlarged so that where it says USED is much farther away from my name and address which he pointed out and I was asked to verify. HE never pointed out or mentioned it was USED. There is a page declaring the car is USED but I do not recall seeing it at signing. **** **** even sent me a brochure dated 04/23/04 congratulating me on the purchase of my new car! I think the warranty surprise was planned. I think the dealer wanted to get rid of the car, the salesman seemed ****** anxious to sell it. I was dealt with dishonestly and **** **** should make it right.
      Read More

      Customer Reviews

      15 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ryan C

      1 star

      12/13/2023

      Terrible, they don't care about you at all. Spot delivery scam artists!

      Moss Bros. Toyota Response

      12/14/2023

      ?************** as per our conversation we were able to get you approved, unfortunately the pay stubs provided were not verifiable. The Lender also called your employer you stated on the credit application and they informed the lender you were not employed there. That is out of our hands, if anything changes please feel free to reach out to us. Thank you!Sincerely,************************* General Manager

      Local BBB

      BBB Serving Central California & Inland Empire Counties

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