ComplaintsforQuality Water Testing USA, Inc.
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Complaint Details
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Initial Complaint
06/18/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
A man came knocking on my door at about 7:30 pm (CST) and said he was looking for my husband. He said that they the company had been calling him and that he was sent out to physically since he wasnt able to make contact with him by phone. He said he was there to speak with him in regards to water treatment for our home, and handed me a slip that said Sorry we missed you, with my husbands name and address on it. He asked me who I was, I didn't disclose, and he never stated who he was or who he was with. The name of the company is on the slip, and that's what led me here. I mentioned that to my Dad, since I found it to be strange, and he told me that the same man I described had stopped at their home too about 8pm. The man told him that he was looking for my husband, and that it was in regards to water treatment and asked what my husband does for a living. When I mentioned it to my mom, she told me that a woman had gone by, about a week ago, looking for him too. This has SCAM written all over it; they need to leave us alone.Business response
06/24/2024
We are very sorry for the inconvenience! You will not be contacted anymore.Initial Complaint
09/12/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Salesman came to door clearly marked with No Soliciting sign. He left a note to call ASAP and just listed Homeowner as the name. The note was left directly next to my no soliciting sign. I saw a very similar complaint about this same company from just two months ago. BBBs response was that they didnt see the sign and were sorry. I think this company doesnt care and will continue to do this.Business response
10/03/2023
Hello Sr.
As I mentioned in my previous response, we are very sorry to hear about this issue, we apologize for the inconvenience.
The salesman assured me that he will no longer stop by your house, he left the notice by mistake, he did not pay attention to the No soliciting sign since he was in a hurry.
Thank you for your understanding!
Initial Complaint
07/19/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Solicitation at house, front door clearly has "no solicitation" sign posted. Left note asking to contact asap at ************ with previous homeowner's name listed.Business response
08/03/2023
We are deeply sorry for the inconvenience, the peddler who left the notice at your door assured us that he was in a hurry and did not pay attention to the sign.
It is not going to happen again.
Thank you for your understanding!
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Contact Information
3751 Merced Dr Unit 4C
Riverside, CA 92503-7122
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Get a QuoteCustomer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.