Business ProfileforSafeguard Windows and Doors

*00% was required upfront for work not yet completed or for materials not yet delivered.H3339323337393*353*32H installed the wrong style. I lost approx. 40% of glass, my view is obstructed, and rooms are darker now. I had a big beautiful view before with 2 LARGE panes of glass with slim frames. H3339323337393*353*32H installed 4 small square H323*3638353235393236H THAT I NEVER ORDERED with EXCESSIVELY WIDE 4-*/4 7-*/4 frame widths. Originals were HORIZONTAL single sliders with UNEVEN sightlines, */2" frame widths. I requested tilt and turn with 2 LARGE panes of glass, slim frames.H3339323337393*353*32H replaced with VERTICAL 2 single-hung H323*3638353235393236H mulled together with EVEN sightlines, THE COMPLETE OPPOSITE.H3339323337393*353*32H assured only a max * loss of glass on all sides. Misrepresentation.*/3*/23 at *0:00 a.m. I canceled slider door, confirmed by H3339323337393*353*32H Owner in his Yelp response. **:30 a.m. I canceled the ENTIRE window project, confirmed by Contractor. * was too much to lose and I had to go overseas.2/3/23 Had to depart 7-*0 months to Washington DC govt training, then Europe.2/*5/23 H3339323337393*353*32H FORCED the sale. They refused to return the 60% $5,000 deposit.I had 3 options: Lose the $5,000 deposit, accept the incorrect H323*3638353235393236H no installation, or pay $3,000 upfront for installation.2/22/23 Balance $3,000 required, *00% upfront.3/2/23, my elderly mother voiced her concern H323*3638353235393236H were not what I, the owner, ordered (2 LARGE panes of glass). H3339323337393*353*32H convinced her 4 small square panes were what I ordered. But there was no change-order approved. I was in **************H3339323337393*353*32H misrepresented their product stating only a *" of glass on all sides, they did a change-order without approval, then forced the sale while I was out-of-town. Unscrupulous business tactics.I request a refund and H3339323337393*353*32H take all their H323*3638353235393236H back.$8,000 plus permits $450 and $280 was a substantial amount of money. It is a financial hardship to redo. Overall, this was a very stressful and depressing experience for me.