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          Firestone Complete Auto Care has 1 locations, listed below.

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            Business ProfileFirestone Complete Auto Care

            Auto Repair

            Contact Information

            10407 Folsom Blvd

            Rncho Cordova, CA 95670-4603

            Visit Website
            (916) 362-4141

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 124

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            10407 Folsom Blvd, Rncho Cordova, CA 95670-4603
            BBB File Opened:
            3/6/2020
            Years in Business:
            124
            Business Started:
            1/1/1900
            Business Started Locally:
            1/1/1900
            Business Incorporated:
            7/19/1938
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 222617 for this business, issued by CA Bureau of Automotive Repair- BAR. The expiration date of this license is 7/31/2024.

            These agencies may include:

            CA Bureau of Automotive Repair- BAR

            10949 North Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.bar.ca.gov/

            BBB records show a license number of 267174 for this business, issued by CA Bureau of Automotive Repair- BAR. The expiration date of this license is 11/30/2023.

            These agencies may include:

            CA Bureau of Automotive Repair- BAR

            10949 North Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.bar.ca.gov/

            BBB records show a license number of 270785 for this business, issued by CA Bureau of Automotive Repair- BAR. The expiration date of this license is 11/30/2023.

            These agencies may include:

            CA Bureau of Automotive Repair- BAR

            10949 North Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.bar.ca.gov/

            BBB records show a license number of 261155 for this business, issued by CA Bureau of Automotive Repair- BAR. The expiration date of this license is 3/31/2024.

            These agencies may include:

            CA Bureau of Automotive Repair- BAR

            10949 North Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.bar.ca.gov/

            BBB records show a license number of 222611 for this business, issued by CA Bureau of Automotive Repair- BAR. The expiration date of this license is 7/31/2024.

            These agencies may include:

            CA Bureau of Automotive Repair- BAR

            10949 North Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.bar.ca.gov/

            BBB records show a license number of 222614 for this business, issued by CA Bureau of Automotive Repair- BAR. The expiration date of this license is 7/31/2024.

            These agencies may include:

            CA Bureau of Automotive Repair- BAR

            10949 North Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.bar.ca.gov/

            BBB records show a license number of 222616 for this business, issued by CA Bureau of Automotive Repair- BAR. The expiration date of this license is 7/31/2024.

            These agencies may include:

            CA Bureau of Automotive Repair- BAR

            10949 North Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.bar.ca.gov/

            BBB records show a license number of 222620 for this business, issued by CA Bureau of Automotive Repair- BAR. The expiration date of this license is 7/31/2024.

            These agencies may include:

            CA Bureau of Automotive Repair- BAR

            10949 North Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.bar.ca.gov/

            BBB records show a license number of 222615 for this business, issued by CA Bureau of Automotive Repair- BAR. The expiration date of this license is 7/31/2024.

            These agencies may include:

            CA Bureau of Automotive Repair- BAR

            10949 North Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.bar.ca.gov/

            BBB records show a license number of 222630 for this business, issued by CA Bureau of Automotive Repair- BAR

            These agencies may include:

            CA Bureau of Automotive Repair- BAR

            10949 North Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.bar.ca.gov/

            BBB records show a license number of 252231 for this business, issued by CA Bureau of Automotive Repair- BAR. The expiration date of this license is 9/30/2024.

            These agencies may include:

            CA Bureau of Automotive Repair- BAR

            10949 North Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.bar.ca.gov/

            BBB records show a license number of 255737 for this business, issued by CA Bureau of Automotive Repair- BAR

            These agencies may include:

            CA Bureau of Automotive Repair- BAR

            10949 North Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.bar.ca.gov/

            BBB records show a license number of 222613 for this business, issued by CA Bureau of Automotive Repair- BAR. The expiration date of this license is 7/31/2024.

            These agencies may include:

            CA Bureau of Automotive Repair- BAR

            10949 North Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.bar.ca.gov/

            BBB records show a license number of 272136 for this business, issued by CA Bureau of Automotive Repair- BAR. The expiration date of this license is 3/31/2024.

            These agencies may include:

            CA Bureau of Automotive Repair- BAR

            10949 North Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.bar.ca.gov/

            BBB records show a license number of 222619 for this business, issued by CA Bureau of Automotive Repair- BAR. The expiration date of this license is 7/31/2024.

            These agencies may include:

            CA Bureau of Automotive Repair- BAR

            10949 North Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.bar.ca.gov/

            BBB records show a license number of 253175 for this business, issued by CA Bureau of Automotive Repair- BAR

            These agencies may include:

            CA Bureau of Automotive Repair- BAR

            10949 North Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.bar.ca.gov/

            Type of Entity:
            Corporation
            Alternate Business Name
            • Firestone Tire & Service Centers
            • Bridgestone Retail Operations, LLC
            Business Management
            • Mr. Johnny Legay, Manager
            • Mr. Sam Undseth, Area Manager
            Contact Information

            Principal

            • Mr. Sam Undseth, Area Manager

            Customer Contact

            • Mr. Sam Undseth, Area Manager
            Additional Contact Information

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/06/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            June 11th, 2023- Oil change, charged $125.87 at 1:47 pm, given high quote to repair water pump that had leaked all over engine along with bill, told them we'd seek second opinion June 13th, 2023- taken to jeep dealership mechanic since car was still under warranty, they suggested the water pump was damaged during the oil change at firestone and to speak with a manager there June 14th, 2023- called in complaint to manager **** at firestone, explained jeep dealership told me the damage might have been done at their shop, immediately they became defensive, they refused to take any responsibility, told me theyd do nothing for me unless they could inspect the car that was currently being repaired at the dealership, refused to do any investigation into their workers, said their guys dont make mistakes, called me a liar, i asked if I could at least have a refund for the oil change and they hung up.June 15th, 2023- corporate complaint filed via email, sent to division manager, was told I'd hear back in 2-3 bus days, never contacted June 20th, 2023- checked in on complaint, asked for update, escalated to regional manager, was told I'd hear back in 2-3 bus days, never contacted June 23rd, 2023- asked for update, escalated to upper management team, was told I'd hear back in 2-3 bus days, never contacted June 29th, 2023- called corporate number, email sent to upper management again, was told I'd hear back in 2-3 bus days, never contacted, decided to give them much more time to reach out.September 29th, 2023 1:00pm- called to check on case, was told despite case being escalated to highest level the case was closed with no note, customer ********************** rep didn't know why, I asked to be transferred to a manager while on the phone she said she didn't have that capability and I'd be contacted in 2-3 bus days, I asked her to just refund my oil change she said that required management review, told her if I didn't hear back I'd have to file bbb complaint, never heard back.

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB of Northeast California

            More Info on Local BBB

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            BBB reports on known marketplace practices.

            See What BBB Reports On

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