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Find a Location

Audi Rocklin has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAudi Rocklin

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/15/2017

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Audi Rocklin offers new and used automotive sales and services.

    Business Details

    Location of This Business
    4448 Granite Dr, Rocklin, CA 95677-2130
    BBB File Opened:
    10/16/2017
    Years in Business:
    8
    Business Started:
    6/30/2016
    Business Incorporated:
    8/18/2014
    Accredited Since:
    12/15/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 90566 for this business, issued by CA Department of Motor Vehicles- Occupational Licensing (DMV)

    These agencies may include:

    CA Department of Motor Vehicles- Occupational Licensing (DMV)

    8243 Demetre Ave

    Sacramento CA 95828

    (916) 229-3126

    https://dmv.ca.gov/wasapp/olinq2/

    BBB records show a license number of 283855 for this business, issued by CA Bureau of Automotive Repair- BAR

    These agencies may include:

    CA Bureau of Automotive Repair- BAR

    10949 North Mather Blvd

    Rancho Cordova CA 95670

    (800) 952-5210

    http://www.bar.ca.gov/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Euromotors Rocklin, Inc.
    Business Management
    • Mr. Luke Smith, General Manager
    • Mr. Ashraf Zaki, CEO
    • Ms. Tina Mason, Controller
    Contact Information

    Principal

    • Mr. Luke Smith, General Manager

    Customer Contact

    • Mr. Luke Smith, General Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/09/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I ordered a coolant reservoir expansion tank and they sent me a defective one. The seams are not fully sealed and leak. The mechanic made a review and determined it is defective. They refuse to honor the warranty and to refund the amount I paid online. I bought a new one to replace the defective one from *******************.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Steven B

    2 stars

    04/01/2022

    We visited the Audi Rocklin dealership on Sunday March 27. We had researched the Audi QS7 and were aware of pricing and were comfortable with moving ahead with the purchase. We spend over an hour and a half looking at the QS7 similar models and test driving the different models. We looked at the dealer sticker price on each vehicle and found them similar to our research. No issues were ever discussed in regard to "other pricing". My wife decide on the vehicle she wanted and we went in to discuss the details of purchasing the car. Once we sat down they informed us that they charge a "Premium Upcharge" on new vehicles due to lack of inventory (war in ******* and chip shortages). On the car we were set to buy the "upcharge" was $30000 or almost 30% of the sticker price. This is consumer gouging and usurious at best. We called and talked to three other Audi dealerships. All would order the car for us only one had a "upcharge" of 15K. We ended up buying a similar SUV (New) at a dealership in Fairfield. It was not an Audi but it was similarly priced and it had no "dealer Premium or Upcharge". I feel the actions of Rocklin Audi are poor at best in these times of economic hardships and inflation.

    Local BBB

    BBB of Northeast California

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