ComplaintsforDo It All Mechanic
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Complaint Details
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Initial Complaint
04/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 3-30-23 I towed my motorcycle to Do It All Mechanic for repair.I explained that started to bog down and wouldn't start the next day He said they would get on it. I told him after they got it running it needs a new sprocket, chain, oil change.Unfortunately, I signed a blank work order.on Apr 5 received a text from ****** "**** got it running." ****** called and said it needed brake pads and rotor. And since it's off that it would be cheaper to put a new tire on it. He said a new tire would be $238. I said O.K. But when he called on the 10th, he said it was $376. and he purchased a warranty for it. I asked about a new front tire, he said they didn't have the equipment to change it. I always replace BOTH tires on a bike. Both tires bought together cost $411. Every time I spoke with ****** he said the bike ran good, told me how much he saved on parts, then bring up another problem they noticed. On **** he told me they test rode for the first time and it bogged down and cut off at 40 mph. Then said the fuel injectors needed cleaning and noticed a small leak from the hydraulic clutch.They replaced the fuel pump, cleaned gas tank and running on 4-5 They said from the start that it was probably a fuel problem. It seems to me that they would have checked the injectors at that time. I asked why didn't they test ride it after the fuel pump was replaced. ****** said they had the back tire off. But the rear tire was completed on 4-8.Apr 11 I went to the shop, spoke with ******, asked for my final bill and didn't want them to touch it again. ****** started the bike and said, "It runs. Just not real good." And repeated that several times.I rode the bike off his property It almost threw me off then died and wouldn't start again. I had it towed back home. On the 11th he said I would have to pay to have injectors cleaned (teardown) Why would I pay for something that should have been done. They replaced the fuel pump, cleaned the gas tank but didn't check the injectors
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.