Business ProfileforMazda Roseville

I dropped my car off for repairs 6/21 in the morning. I was told there are no loaner vehicles available, so I went back home. Later on, ** told theres a loaner that was just returned available so I come back close to closing time to pick it up. The person checking the vehicle only marked the new damage to the hood from the previous person and showed me no other previous damage marked down. I even told the woman about damage on the upper rack and she insisted it was marked already. Later i saw she didnt mark ******** besides the hood. When I returned the loaner vehicle they did not do an inspection at all. As Im driving home, I get a call accusing me of an accident and I tell them its not possible. The car sat in my driveway in a spot nobody could have hit it. I only drove it to and from the dealership and I had no accidents. They also accused me of vaping in the car which I did not. This damage clearly came from someone before me. I believe they are trying to collect deductible money for previous damages they never actually have repaired from multiple people. I did not pay them ******** but they should be monitored. I would like them to call me back and apologize for their scam like behavior and tell me that Im not responsible for this. They should be doing a detailed inspection upon pickup and inspection while the customer is still there upon return to make sure that they did not in fact do the damage.