Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Level Coaching has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforLevel Coaching

    Coaching

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    970 Reserve Dr Ste 201, Roseville, CA 95678-1378
    BBB File Opened:
    1/25/2024
    Business Started:
    1/26/2024
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Business Manager, Business Manager
    Contact Information

    Principal

    • Business Manager, Business Manager

    Customer Contact

    • Business Manager, Business Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/26/2024

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I did a debt consolidation with a different company, an affiliate or something that works with level coaching I am assuming. Level coaching has been taking $59.99 out of my checking account every single month. I had paid off the loan in March of 2023, and level debt continued to take my money. At many times a "coach" has called from the company and I had told them that I am not part of this anymore and that I paid off of my debt to them and they do not need to keep calling me. I only JUST realized, in January of ****, that the company has continued to withdrawal $59.99 out of my account still. I have been calling and speaking to people every single day for a week asking for a refund. Each time I call I get a different person AND a different story as to why they can't refund my $600 that they had stolen from my account from March 2023 to January ****. At first it was that their manager was out sick, then it was that they can't get the loan paid off date from the loan company because they won't give it without my permission. Level coaching THEMSELVES had been the one that told me that it was paid off in March of 2023. Their reason are all over the place and make no sense. When I offered to call whatever loan company this was so that I could give permission for them to give out my loan payoff date, they said it wasn't necessary and they've already been working on it. They tell me every single day that I call that someone will call me back, in which nobody ever has. At one point one of the reps had mentioned that their manager had only approved 2 months of a refund, when they also are telling me the manager has never been there yet due to being sick.I can show you proof from my bank statements, and I can show you proof from my phone calls and emails to the company.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lisa-Marie B

    1 star

    04/10/2024

    IOf you are doing a debt consolidation, make sure that you do not have to pay this copmay for what they call "coaching". It is wasting your money. They auto-debit $59.00 a month that is supposed to to give me coaching seesions with "my debt counselor". I have been paying this amount for two years and have not received one.I have been trying to get them to stop auto-debiting but every customer service represenatative advises that they have to escalate it to a supervisor. I have left 5 unanswered messsages to get this to stop but with no return call.I understand it may be difficulat as I am located on the ********** and the company on the west coast. This is ridiculous.This system does not allow a no star review. This is a no star review.

    Local BBB

    BBB of Northeast California

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.