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Business ProfileforAllright Mechanical
Current Alerts For This Business
The company usually responds to the complaints by issuing refunds.
We wrote the business on July 7, 2014, requesting the company provide to us steps that it is taking to eliminate the underlying cause of complaints, if any. The company responded on July 24, 2014, indicating that they do not believe there is a pattern to their complainant's allegations.
At-a-glance
Products & Services
Business Details
- Location of This Business
- Roseville, CA 95678-4368
- BBB File Opened:
- 5/29/2012
- Years in Business:
- 23
- Business Started:
- 10/31/2000
- Business Incorporated:
- 3/3/2017
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 46110 for this business, issued by Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation
These agencies may include:
Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation
4244 S Market Ct Ste D
Sacramento CA 95834
BBB records show a license number of 786724 for this business, issued by Contractor's State License BoardThese agencies may include:
Contractor's State License Board
9821 Business Park Drive
Sacramento CA 95827
BBB records show a license number of 47994 for this business, issued by Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal InsulationThese agencies may include:
Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation
4244 S Market Ct Ste D
Sacramento CA 95834
- Type of Entity:
- Corporation
- Alternate Business Name
- Allright Mechanical, Inc.
- Business Management
- Mr. Arthur Sanchez, Owner
- Contact Information
Principal
- Mr. Arthur Sanchez, Owner
Customer Contact
- Mr. Arthur Sanchez, Owner
- Additional Contact Information
Phone Numbers
- (888) 519-4290Other Phone
- (888) 519-4290
Customer Complaints
9 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/26/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Customer Reviews
11 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Eric J
07/31/2024
Allright Mechanical Response
08/01/2024
Good Afternoon ****,
We're very sorry you feel that way. Unfortunately, we followed protocol with your home warranty, Fidelity National Home Warranty, to a T. Upon our technicians arrival for your first appointment, he found your condenser coils plugged with dirt, of which we have very clear pictures of. Our technician did you the courtesy of cleaning your unit, something that is 99% of the time not covered by your home warranty and would result in the instant denial of your claim. Not to mention, your unit was working at the completion of your appointment and putting out 60 degree air.
We're also very confused by your claims of us wanting more money from you as not only is that not true, but your home warranty are the ones that pay us directly, not you. The only money you should have paid for was your initial service fee that is due to Fidelity themselves, not us. When you called back to us, 6 days after the first appointment, letting us know your system was no longer working at all, we informed you that you needed to contact your home warranty and have them file a recall, of which is free within the first 30 days of us coming out to your property the first time. At this point you had become very irate with multiple personnel within our office and we had decided that we were going to turn your claim back over to the home warranty for them to find another contractor to service your unit. This was all explained to your home warranty and they understood and took care of the rest.
Again, we're very sorry you feel this way but the claims you have made here are beyond false. We hope you and Fidelity are able to get your problems with your HVAC system solved within a timely matter.
Thank you and have a great day.
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