Business ProfileforSkyTec Wireless LLC

I ordered a satellite internet service with a different company than the one which I am filing a complain. An independent agent showed up to install the service, but said that the one that I ordered would not work on my house. He offered up a different company, Skytecwireless, and said that I can purchase the equipment through him for $435. I needed a satellite company because I was unable to get ground service at the time. I asked if I could return the equipment if I received ground internet ****** soon and he said I could return it within 30 days. I feel that this was a bait and switch, and this agent would only make money if he sold me this equipment. Two weeks later I was able to get **** internet established, which is a much faster service, hooked up to my new home. I called Skytecwireless immediately to cancel. I understood that I would not be prorated on the monthly fee or refunded the $35 start up fee, but believed that I could get a refund of the $435 equipment fee. The owner of the company called me and has stated that they can not reuse the modem, which is not true. Modems can be reused. Furthermore, the agent for the company told me I could get a refund within 30 days. I would not have signed up for this service if I didn't think I could get a refund within 30 days. Even though Skytecwireless says they will refund up to 5 days, this is not what I was led to believe from the agent. I paid a total of $656 for 2 weeks of wireless internet service. This is outrageous and I'd like a refund of the $435 modem fee at a minimum.