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Find a Location

JustBetterCars.com, Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforJustBetterCars.com, Inc

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    JustBetterCars.com, Inc offer used car sales and repair services. 

    Products & Services

    JustBetterCars.Com is a used auto dealer.

    Business Details

    Location of This Business
    901 Riverside Ave, Roseville, CA 95678-4338
    BBB File Opened:
    5/8/2003
    Years in Business:
    21
    Business Started:
    12/2/2002
    Business Incorporated:
    12/30/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 95504 for this business, issued by CA Department of Motor Vehicles- Occupational Licensing (DMV)

    These agencies may include:

    CA Department of Motor Vehicles- Occupational Licensing (DMV)

    8243 Demetre Ave

    Sacramento CA 95828

    (916) 229-3126

    https://dmv.ca.gov/wasapp/olinq2/

    BBB records show a license number of 289160 for this business, issued by CA Bureau of Automotive Repair- BAR

    These agencies may include:

    CA Bureau of Automotive Repair- BAR

    10949 North Mather Blvd

    Rancho Cordova CA 95670

    (800) 952-5210

    http://www.bar.ca.gov/

    Type of Entity:
    Corporation
    Business Management
    • Mr. Brian Zambrano, COO
    • Mr. Tony Harb, CEO
    Contact Information

    Principal

    • Mr. Tony Harb, CEO

    Customer Contact

    • Mr. Tony Harb, CEO
    • Ms. Mary Trigo, Complaint Handler
    Additional Contact Information

    Fax Numbers

    • (916) 782-5051
      Primary Fax

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/28/2024

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    We financed the vehicle from just bettercars.com. 13 days later my wife was in a car accident that was deemed not her fault, so State farm agreed to pay out for the car. They agreed to pay $8,743 but since the dealership was also on the title, they said we owe them $5, 487, which included two optional protection plans that we were unaware of, to a total of $1,298. I contacted the protection plan company directly, they inform me that they had never received payment and therefore the protection plans were never active. But the insurance is paying him for the total amount owed which includes this $1298, even though he never paid it out. He is agreed refund one of them for $699, but claims he needs an extra two weeks to process the refund. This is not only wrong but it's insurance fraud. Rightfully, he should only receive. $4, 189. This is going to make it impossible for us to buy another vehicle as we will only have ***** for down payment.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John V

    1 star

    07/09/2024

    JV June 9,2024 I Purchased a 2008 ***** Civic June 20,2024, Drove the car for two days to work and notices that the car was getting overheated, looked in the radiator, no water in the radiator. I filled it up and it evaporate. I had it towed the car back to Just ******************************* they offer to replace the engine for $3,400.00. They (say) that the cars are inspect before they leave lot. This is a very dishonest company to do business with.

    Local BBB

    BBB of Northeast California

    BBB Reports On

    BBB reports on known marketplace practices.

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