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Business ProfileforGeneral Hobby
At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- 19745 Colima Rd STE 1-912, Rowland Heights, CA 91748-3219
- Years in Business:
- 15
- Business Started:
- 1/1/2009
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Frank F
06/23/2022
1.Ordering merchandise and not receiving it.
2.Ordering merchandise and not receiving it or requested refunds.
3.Paying $43.00 for 2-Day Priority Shipping and either receiving item weeks later, or not
even at all.
4.Receiving items, but not in good condition
5.Trying to contact company to resolve issues, and being totally ignored.
6. Etc., etc., etc.
Recently, I placed an Order with the company and paid for 2-Day Priorty Shipping.
when 5 days had passed *** and receiving no tracking information, upon calling to
request tracking, I got a "Karen" on the phone. I was only able to get in two short
sentences: "My Order No is_ _ _ _ _ _." and "I need tracking info for the order."
"CLANK!" was all that I heard next.
A terrible business, one that "treats customers worse than dogs."
Ultimately, the real failure with this issue is not so much the company itself, as counter- intuitive as it may sound. The "real failure" is the California State Attorney General's office for permitting a business like this to operate in the state of California. What a disservice to the citizens of the United States.
Further, any BBB whose goal it is is to seek healthy and ethical business environments has failed to some degree as a result of this type of operation.
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