Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Luxe Glamour Lounge has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Luxe Glamour Lounge

      2701 Del Paso Rd # 130-281 Sacramento, CA 95835-2305

    • Luxe Glamour Lounge

      3325 Longview Dr Sacramento, CA 95640

    Business ProfileforLuxe Glamour Lounge

    Beauty
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Luxe Glamour Lounge has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Luxe Glamour Lounge

        2701 Del Paso Rd # 130-281 Sacramento, CA 95835-2305

      • Luxe Glamour Lounge

        3325 Longview Dr Sacramento, CA 95640

      Location of This Business
      2701 Del Paso Rd # 130-281, Sacramento, CA 95835-2305
      BBB File Opened:
      3/2/2021
      Years in Business:
      4
      Business Started:
      2/10/2020
      Type of Entity:
      Corporation
      Alternate Business Name
      • Luxe Beauty & Body Co
      • Team Diesel Inc.
      Business Management
      • Shara McClain, Owner
      Contact Information

      Principal

      • Shara McClain, Owner

      Customer Contact

      • Shara McClain, Owner

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/30/2024

      Complaint Type:
      Order Issues
      Status:
      Unanswered
      On May 20th I ordered a dress from Luxe Glamour, and it arrived today on May 30th. The dress that I received is completely different from the advertisements used to sell the product on their website. I have attached two photos: the first features a corset tie back that is advertised on their website, and the second is a photo of what I received, a plain zipper. In total, I paid them $78.98. I originally found them through pinterest on May 20th, and they are running lots of ads on pinterest using the photos of the corset tie back that is clearly not their product. My YANWEN tracking number is UJ457636245YP on track718.us but has not been marked as delivered yet. I contacted the business using their listed email address and immediately got a DONOTREPLY response. I am confident that this business is doing everything they can to avoid facing issues like these.The businesss return policy states that sale items are not eligible for return or refund, however all items on their website display a high original price and then a lower sale price in order to make you feel like youre getting a deal and to avoid giving refunds or accepting any returns. I am seeking a full refund for this scammy product and practice.

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      David C.

      1 star

      07/03/2022

      Hi, Warning, read the fine print and the refund policy before you purchase!

      Local BBB

      BBB of Northeast California

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.