Customer ReviewsforThe Dish Pro's

******* sold me a service that never performed as expected. Whenever i went to use the service i had to call him to reset or change SIM cards or some other fix. After wasting time fixing the issues, the connection speed always underperformed (less than 1.5Mbps). I realize that we are using this in a rural area with poor connection but it never achieved the speed that he intially showed during the first installation (5-6Mbps). After about 6 months of poor service, the connection was fully disconnected and ******* said that ATT will no longer provide the service (it was ATT's fault and not his according to *******). ******* would not offer a refund for the partial month of service because he "already lost a lot of money with ATT". He would also not buy back the expensive modem/router which was now useless and only provided 6 months of dissappointing service. we found another provider that had a better relationship with ATT wtih faster service. Not sure why ******* didn't have access to this better service from the same provider. To top it off, ******* overcharged us 4 out of the 6 months of service. For whatever reason, he started charging us the monthly service fee twice. This happend for three monthss. In the last month, he charged us 3 times. Eventually we were refunded but if we didn't catch it and ask, we would not have been refunded. Very dissappointing.

******* from DISH Pro is taking advantage of people in our rural area who struggle to get internet. He sold me an overpriced WiFi router that failed to work properly for any length of time. His customer service was great until he got my money. Then he was rude and always difficult to reach. Found out from ATT that the router he sold me was reported stolen, and that is why my service had been cancelled. A total scammer! Avoid this business!!