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          West Coast Car Audio has 1 locations, listed below.

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            Business ProfileWest Coast Car Audio

            Car Stereos

            Contact Information

            2419 Arden Way

            Sacramento, CA 95825

            Visit Website
            (916) 564-3695

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            2419 Arden Way, Sacramento, CA 95825
            BBB File Opened:
            8/8/2021
            Years in Business:
            15
            Business Started:
            4/24/2009
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Jayasimha Uzcategui, Manager
            Contact Information

            Principal

            • Jayasimha Uzcategui, Manager

            Customer Contact

            • Jayasimha Uzcategui, Manager
            Read More Business Details and See Alerts

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/07/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On February 12th 2024 I went to west coast audio shop on arden to get dynamat installed in my car to stop the rattleing and talk to them about my car speakers being sp low and how can i get them louder he suggested i put two speakers in the front a bass k*** and I also wanted the chirp off the alarm and they said to put dynamat in the trunk area by yhe back *** the license plate o say there for 5 1/2 hours when my car was returned I was so tired I didn't notice anything the music sounded good but as I drove home it went out and came back in I thought it was just a small glinch o went hone parked i. The garahe *** took a nap i was tired so the next day I went to go look at they work I was stoked til seen my amp was unmounted without my permission I had just paid a professional audio mobile to install my amp four days before that my music sounded fabulous west coast audio gave me no reason why did they u mount my amo when I ne r asked for any services for my amp I aclled them and akse the didn't k ow why they unmounted it than he said they had to than he said they didn't touch it than they said it fell off my tru k was broken and the lightOn the dash so it deos r close right like it was before they fixed the trunk dash button my dash gauge lights wont teun off I believe they messed up something in my dash when they installed the speakers and they also had disconnected my car speakers than told me they didn't touch them when they were all working fine when I went to they shop sp now i ha I've a broke. Gauge cluster broken trunk i have to take the negative battery cable off everyday and night because I don't know what they did to my car it was working perfectly before that day they cant figure out what they did so they are denying everything I've sent videos my speakers were workin my anp is now going in and out its rumblings it sound and switched that's why they unmounted it it was hanging off the seat all four screws gone it was half in trunk hanging on the seat
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            Read 5 More Complaints

            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            Sandeep S

            03/04/2022

            I took my 2020 challenger to this place and got the worst audio installation ever, I was told that I needed a 4 Chanel app not a 2 Chanel, ok I never said I didnt want to purchase one, the very rude lady names Mai took us inside to pull up a quote after my husband asked how much it would all cost. The installation guy said he could do it with a 2 Chanel amp and I said will it still sound good, he said yes and then Mai chimed in and said yea you wont even have to adjust your equalizer. So after paying $1225 for a amp kit and installation and and 5 hours later my car was ready. We drove it off the property and 5 minutes later all my speakers went off and all you could hear was muffled base coming from the trunk, we immediately went back and told them and she said that it was because my amp is faulty and went into protection mode and I needed to purchase a 4 Chanel amp. They say that they guarantee their labor but when we went back the installation guy was very rude and walked away when we told him that he didnt do what he said he could do. He put my amps under my speaker box and suffocated them cause them to over heat and go into protection mode, $650 in installation fees and he didnt even install the base k*** because he said he didnt know where to put it, left the underneath panel of my car under the steering wheel hanging down as well as the panel underneath the trunk. Now I cant even use my stereo at all and there is a humming noise coming from my stereo and all she can say is bring me a 4 Chanel amp..this is the worst and inconsiderate service I have ever received and I will not return to this location. I called the ********* location and they said to bring it to them and that they will fix it and that this has happened before and this company has had to replace amps that were brand new. When I called to speak with Mai she talked over me and then hung up on me. Very unprofessional. Scammers 100%
            Read 1 More Customer Review

            Local BBB

            BBB of Northeast California

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