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Find a Location

Counter Fit has 1 locations, listed below.

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    Business ProfileforCounter Fit

    Concrete Countertops

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Counter Fit, Inc offers tile and ceramic contractor services. 

    Business Details

    Location of This Business
    6925 Roseville Rd, Sacramento, CA 95842-1660
    BBB File Opened:
    10/19/2010
    Years in Business:
    20
    Business Started:
    7/13/2004
    Business Incorporated:
    12/17/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 842581 for this business, issued by Contractor's State License Board. The expiration date of this license is 8/31/2025.

    These agencies may include:

    Contractor's State License Board

    9821 Business Park Drive

    Sacramento CA 95827

    (800) 321-2752

    http://www.cslb.ca.gov/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Counter Fit, Inc.
    Business Management
    • Mr. Sash Nehvatal, CEO
    Contact Information

    Principal

    • Mr. Sash Nehvatal, CEO

    Customer Contact

    • Mr. Sash Nehvatal, CEO
    Additional Contact Information

    Fax Numbers

    • (916) 333-5003
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/14/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On May 19th Counterfit was contracted to install a countertop at our residence. Our kitchen was currently being remodeled by ****** ************. the cabinet were custom made and Counterfit damaged one of our cabinets by scruff the side of one of our cabinets. I emailed ****, Counterfit Account Manager, regarding the incident that their installers did to one of our cabinets. She sent out ***** restoration expert to attempt to fix the damage; however, the paint did not match the cabinet color and the deep scuff marks were still visible. I emailed ***** pictures of the work and said I was not happy with the work. After weeks of no response, she eventually emailed me back and said their VP would like to come out and see the work. I scheduled for him to come by on September 30th at 1PM. He did not show up and I did not get a call or an email regarding the cancelation. Counetrfit should be responsible for the full cost tor replace our brand new cabinet.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nico H

    1 star

    12/30/2022

    These countertops were contracted for in July and we are approaching New Year's weekend and I still do not have the final countertop. Today, as with so many other times dealing with CounterFit, they were supposed to come do a template for my countertops. I emailed to confirm a week ago and included the ********** customer service specialist who was involved with the project and everybody confirmed except for CounterFit, who literally ignored my emails. Yesterday in anticipation of them coming today I emailed them to remind them. I included the ********** customer service specialist.And once again they did not return calls they did not respond to the emails they did not even answer the phone for the ********** customer service specialist.Several months ago they were preparing to do some work on an intermediate part of the project and they kept just saying they didn't have the material so they couldn't do the countertops and this went on for weeks. Inadvertently they gave us the contact information for the supplier. When we talked to the supplier to tell them that the granite was the one we wanted, we mentioned that we were surprised it was taking so long to get the material. The supplier said, "oh no! We've been trying to ship the material for weeks and they keep telling us not to ship it.*Okay CounterFit, we just caught you red-handed in a lie.And they never showed up. Never never ever ever do business with this company!

    Local BBB

    BBB of Northeast California

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