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Remote Learning School has 1 locations, listed below.

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    Business ProfileforRemote Learning School

    Home Schooling Materials

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2108 N St, STE 4119, Sacramento, CA 95816
    BBB File Opened:
    12/18/2022
    Years in Business:
    3
    Business Started:
    7/21/2020
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Owner/Manager
    Contact Information

    Principal

    • Owner/Manager

    Customer Contact

    • Owner/Manager

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/10/2024

    Complaint Type:
    Product Issues
    Status:
    Unresolved
    The website advertises a tutor for the kids. When I requested the tutor I was told it is not offered. When I brought it to their attention that the website states a tutor is provided, I was told it doesn't matter because it is not on a specific page. When I ask for extra help for subjects or lessons my children need help with they do not receive the extra help. I have been told via email that they would have instructors add the materials. Haven't received it. The subjects are supposed to updated when completed. Multiple times now, this has not happened. My son in 5th grade has now been waiting 3 months for Biology lessons. When they do update, they add to lessons that were completed several months ago. I have requested for that not to happen because we have completed and moved on. They said to do it anyway for a review. I have been told when subjects aren't updated and they have no work to make them do a different subject. When Reading wasn't updated they told me to make them read a book. Now I am getting absolutely no responses from the company at all. Sign language is advertised as a subject. The kids completed what little bit of material that was on there last school year *****. I was told it would be updated and it still has not been. Purchased the curriculum April 2023.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michelle O

    1 star

    01/03/2024

    This school is really bad! We looked into this school for months, everything looked amazing. Buyers remorse! We signed up for a lifetime,so even our grandkids could use this. We used it for maybe 2 months and went to a different school. There was no parent portal to check programs, progress, my kids were bored with it and they flew through the "courses". I have sent countless emails since September 2023 and no response. The only one I did ger back at the beginning of September was that we were out of the "30 day money back guarantee" when we signed up, I never saw anything about a guarantee. False advertising. I wouldn't suggest this school to my worst enemy.

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