ComplaintsforBarbizon of Sacramento
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Complaint Details
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Initial Complaint
04/06/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I have attached several text messages below to substantiate what has transpired Before the fee was paid I advised the director of my disability and my height she responded to let me know it was ok. Classes started and after the first week I was unable to login and was told I owed a balance when my mom paid in full. After several weeks of sometimes getting the link before class after class and during class. (ALOT OF CONFUSION) not well put together. I started to think this was a scam. Eventually we were unable to have class no links no emails to say what was going on someone finally sent an email saying we were having class with the New York instructor and give. New schedule this instructor talked about height requirements to succeed and make money. Well Joy told me my height would not stop me from either of these. I'm very uncomfortable with all the changes and the Sacramento office phone number is disconnected and when I text Joy the director she only responded that she no longer works with the company. I would like my refund and have no longer attended the classes
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.