Business ProfileforI Relocate You

The movers arrived at our condo in an unmarked moving truck. ****** proceeded into the condo to begin the paperwork. He did not have the original contract, I was required to pull that up on my phone. He walked around the condo asking what would be moved, He began cursing and telling me that the quote was wrong and the move would be more like 1800 cu ft. This would mean nearly doubling cost.He proceeded to berate the packing and the choices of boxes and sizes. He said he needed to put the small boxes into larger boxes, he said it is free. He then determined the truck he arrived in would not fit my stuff, we would need to wait for a second truck. The truck and additional crew arrived and began work around 8:30 pm. (4.5 hours after the window promised)The ******* insisted I fill out and sign all the paper work first, I complied, I was stuck and the move had to continue because my lease was up. The truck that showed up was a 20ft U-Haul truck, During the move one of the feet on the TV stand was broken accidentally by a packer who proceeded to blame me for it already being broken. The ******* continued to guide the process, making sure to come and give me looks of disgust and disdain for the packing job. He continued to walk around cursing as he moved stuff. By the time the move was done it was after 10 pm there were no lights in the truck The ******* was on his phone throughout the move trying to coordinate another pick up.He insisted his truck was 27 ft version, but that truck does not hold more the 1600 cu ft. I saw him refigure and white out parts on the estimate and wrote 1500 cu ft I think. He accused me of taking his pen, continuing to curse and snort about any question I posed. The movers also insisted that I be charged for materials for packing including the 17 wardrobe boxes they insisted on using to pack already packed boxes, I asked to get a copy of the paperwork, even suggested I photograph it, he insisted I would get a text copy the next day.