Business ProfileforAutoZone

********** has a program through CARB for the deposit and recycle of refrigerant cans used to charge air conditioners. The deposit is 10 dollars per can. I purchased 10 of these because I needed to recharge my bus,s over the road drivers AC system, its pretty large and I didnt use it all at once so by the time I went and returned my cans they said it has been past the 90 days at the time it was only 2weeks past the deadline and they have record of my purchase. Its not a question on whether or not I purchased the cans. Its a return policy/computer system/not empowering their employees to make decisions problem. Ive elevated this as far as I can but cant get a hold of anyone who has decision making ability. Ive done lots of research about this program. The intent is to ensure these cans get recycled and prevent harmful chemicals from entering the atmosphere. There is conflicting information about the 90 day limit but the bottom line is they took my deposit I returned the cans 90 days or not they have my money and returning my cans does not interrupt their process whatsoever. The consolidation and accounting is completed biannually and everything is rolled up and consolidated by the manufacturers where they have to create a annual recap for the state on how many cans were recycled and various environmental impact reports, then return any un claimed deposits to the state. There is an amendum to the law for further clarification on June 2021 that specifically says deposits are still valid after 90 days and you can return any can to any retail location at any time of the can has the stamp on it the deposit has been paid. No different than how states do deposits for coke cans. Im sure this impacts many people but not many people buy 10 cans at a time and have a 100 deposit being confiscated.