ComplaintsforHot Stone Pizza
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Complaint Details
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Initial Complaint
11/27/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Hot Stone Pizza has a sign inside and outside that clearly states M-TH all pizza is half price btwn **** pm. Nowhere does the sign state you have to mention the half price. It's supposed to be automatic M-TH **** pm period. I have ordered before only this time I was charged full price for a personal vegi combo. When I called today and mentioned that they overcharged my debit card I was told it was because I did not mention the half price.!!!!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.