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Find a Location

Green Day Power has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforGreen Day Power

    Solar Installation
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 04/18/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    1D. Maintain at least a B rating in all company-owned locations and its headquarters.

    6A. Provide a response to each complaint that:
    • Is professional,
    • addresses all significant issues raised by the complainant,
    • includes appropriate evidence and documents supporting the business' position, and
    • explains why any relief sought by the complainant cannot or should not be granted.

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    33 complaints closed in last 3 years

    18 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Details

    Location of This Business
    9745 Business Park Dr, Sacramento, CA 95827-1706
    BBB File Opened:
    1/30/2019
    Years in Business:
    8
    Business Started:
    5/3/2016
    Business Incorporated:
    5/3/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    45
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Seth Devey, Principal
    Contact Information

    Principal

    • Mr. Seth Devey, Principal

    Customer Contact

    • Mr. Seth Devey, Principal
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: A consumer’s guide to going solar

    Customer Complaints

    33 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/29/2024

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    Given that Green Day Power hasn't responded to a BBB complaint in six months and may not even be in business I don't expect any action or satisfactory resolution but filing for the record.Signed a contract with Green Day Power in late September *********************************************************************************** November. Scheduled the install for December, had to reschedule twice to first week of January. When they came to install, the designs they had drawn up and had approved were not up to code so it wasn't possible to install the whole system; they could only install the solar panels on the roof. After much back and forth and design revision, they returned the week of February 19th to install the batteries and other interior components. We're been at a standstill since and my system still isn't operational after 6+ months. Eventually on June 5th, they did have the city of Walnut Creek perform a permit inspection which turned up a few issues. They were supposed to remedy these on June 10th but the contractor didn't show and they've made no effort to find someone else. Emails and texts have not been returned. From what I can tell on LinkedIn they did mass layoffs earlier in the year and may not have any employees left to do solar work.

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michele M

    1 star

    03/03/2024

    If I could give this company negative stars I would. We had our solar panels installed in fall of 2022. We were told that they were up and running but in January of this year we got hit with a $7,400 PG&E bill which was based on true-up charges for our solar panels. I called PG&E and they told me it was because they were getting nothing off our solar panels. Green Day sent out a technician who determined our solar panels were never turned on! We have since made several attempts to contact Green Day for some restitution for their failure to turn on our solar panels during installation. No answer when we call and no response to the several messages we have left them. Terrible customer service!

    Local BBB

    BBB of Northeast California

    BBB Reports On

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