ComplaintsforFive Star Auto & Towing, Inc.
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Complaint Details
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Initial Complaint
12/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
After I filed my complaint against this company. They started calling me and harassing me, making threat and impersonating the police department. They called once from their real number then realized it and hung up, then called backed from a blocked number and pretended to be the cops saying my truck was reported stolen. I called the actual police and they said there was no report or police complaint against me at all. PLEASE DONT EVERY USE THESE GUYS, THEY ARE THE WORST. First they price ***** in the middle of a snow storm then when you complain they harass you.Initial Complaint
12/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Five Star towing was called to help out drivers stranded in the the snow storm on I-80 over this past weekend. The driver ***** showed, sold ** snow chains, and then said they would tow us to the top of the hill because we were not getting good traction. The tow truck driver ***** never disclose the price for the tow, he made it seem like he was ************ us out. Once we arrived 1/2 a mile up the hill he said the fee would be $1,760 or he would impound our vehicle in the middle of a snow storm and leave us freezing on the side of the road. Normally the price for a tow is $440 according to his own invoice. But as you can see on the invoice we were charged for 4 quantities of towing. He did not tow us 4 different times so why were we charged 4 times as much. This was obvious price gouging and he knew he could get away with it so he did because he knew we had no other choice.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.