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Find a Location

TravelStore has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • TravelStore

      1750 Howe Ave Ste 320 Sacramento, CA 95825-3370

    • TravelStore

      1015 Sunrise Ave. Roseville, CA 95661

    • TravelStore

      7456 Foothills Blvd Ste 6 Roseville, CA 95747-6561

    • TravelStore

      520 2nd St Davis, CA 95616-4619

    • TravelStore

      1107 21st St Sacramento, CA 95811-4207

    Business ProfileforTravelStore

    Travel Agency
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    TravelStore has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • TravelStore

        1750 Howe Ave Ste 320 Sacramento, CA 95825-3370

      • TravelStore

        1015 Sunrise Ave. Roseville, CA 95661

      • TravelStore

        7456 Foothills Blvd Ste 6 Roseville, CA 95747-6561

      • TravelStore

        520 2nd St Davis, CA 95616-4619

      • TravelStore

        1107 21st St Sacramento, CA 95811-4207

      Location of This Business
      1750 Howe Ave Ste 320, Sacramento, CA 95825-3370
      BBB File Opened:
      1/9/1990
      Years in Business:
      65
      Business Started:
      1/1/1959
      Business Started Locally:
      1/1/1959
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Business Management
      • Customer Service Rep.
      Contact Information

      Customer Contact

      • Customer Service Rep.
      Additional Contact Information

      Website Addresses

      Industry Tip

      BBB Tip: Need help planning a trip? How to find a good travel agent

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/29/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      November 2023 we began talks with the Travel Store, *********************************** on travel plans for a Mediterranean Cruise on the Azamara Cruise lines. We booked passage on November 28, 2023 for three adults with two staterooms. Our daughter was traveling with us. Along with the staterooms we selected First Class now referred to as Business Class seating on all aircrafts round trip. We repeatedly confirmed with ********* that each "leg" of the trip would be Business Class seating with seats that would fully recline and had additional leg room. We were also to be met at each "leg" with a wheel chair for my husband. My husband is a 100% disabled Veterans who uses a cane and ****** to move around. Anything less that is necessary seating would greatly affect his comfort and result in extreme pain. We were booked for two fights each way, Flight 8882 from ************* to *******. These seats were as expected, fully reclining seats. Flight 9452 ******* to ******, *****. These seats were coach seats which we were granted two side by side seats. These seats did not recline nor have the necessary leg space. Seat assignments were as followings; 02D, 03D and 03A. The return Flight 0823 *********, ***** to ********, ****** seats were as expected. The next Flight 0765 ********, ****** to ************* were seats which did not recline nor have the necessary leg space. Seat assignments were as followings: 01D, 01F and 02D. This was a 6 1/2 hour flight seating upright.This flight Lufthansa/United/Air Canada flights in business class was $5112 per person. We are requesting a refund for those flights 9452 and 0765 which we not what we paid for.I spoke (email *********) regarding this request and she claims that we were aware of the seating and choose to book anyway. There is no situation inwhich we would have subjective ourselves to this type of seating given my husband's medication condition and limitations. We are requesting a refund for the two flights charged each of us.

      Customer Reviews

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