ComplaintsforAbe's Motorsports
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Complaint Details
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Initial Complaint
09/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I purchased a Liberty Shield Warranty from Abes Motorsports Dealership, to cover my 2013 ****** Frontier Truck; on 9/08/22, current mileage was *******. For 36 months or ****** miles. I sold the ****** FRONTIER TO Auto Nation on 6/21/24; mileage was *******.I called Abes Motorsports on 6/22/24, and talked to, *****, and gave him all information about sale of Truck and asked for refund owed me on- used portion of Warranty. He said it would take about 30 days. Two months later, no refund. New contact, ****, took over my claim and recontacted Liberty Shield. As of 9/12/24 still no refund and no response from ****!Business response
09/13/2024
This was purchased from a third party. We cannot issue a check ourselves. We have to wait for Liberty Shield to send us the check, which can take up to 60 days from the cancellation date.Initial Complaint
08/15/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I went to purchase a 2014 Grand Jeep Cherokee Overland, from Abe's Motorsports located in **********. I initially noticed the front end was slightly loose (nothing significant) I asked if it had any prior accidents, they said no. I proceeded to look at carfax and sign paperwork,nothing on the carfax showed any accident or collision, they had me sign two documents electronically one disclosing that i've read and understood carfax, and the other that i understand im purchasing the vehicle as it, after taking vehicle off lot I noticed it needed an alignment come to find out I could not get an alignment because the suspension is broken, two verified mechanics confirmed a front collision accident and the accuracy relating to unable to get an alignment done because the car is actually unleveled. I called the dealership letting them know and I'd like my money back. They also asked me to bring the car in for a vin verification (Which was not done at the time of purchase but a month after i've had the car) they agreed to look at it and the damages that the car has, they came to the conclusion that they wouldn't fix it. Moving forward I contacted the bank to let them know and they actually have only 2 documents( the two documents that I electronically signed) they do not have the carfax. And I do not have copies of either electronically signed documents, which after speaking to **** with reliable credit he said that one document has actually said there is front collision damage and frame damage. It's odd that I was not informed of that as I would not have purchased the car and it's even more off that I don't have a copy of that document. They denied it being in an accident but the lending bank has a document saying it was? The dealership is not working with me to get my money back or fix it. And this is completely wrong. Not only that there have numerous reviews regarding similar situations.This needs justice. I am a single mother and do not have thousands of dollars to fixInitial Complaint
05/21/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
5/19/2024 I bought a used car that was said to be reliable. ****** 2012 explorer. The front seat was broken meaning the electric went out so it was all the way back. I was fed up with the long financing hiccups trying to get me financed. I walked out and told Par the salesperson forget it. He chased me down and promised it would go smoothly begging me to come back inside. They asked me to create a membership with a local credit union and fraudulently ask for the senior discount option. They said they would pay the fee for me so that the deal will go through. I failed to see how thirsty they were to make this sale. I drove 2 hours home and when I got off the exit I felt the car driving rough. I have taken it to a mechanic who charged me ***** to fix the serpentine belt and brakes and transmission fluid, oil change and the broke front seat. This is not fair to trick people into thinking they got a reliable vehicle. When the truth is they dont check or service and prepare vehicles they just wash them and sell them which is unfair. The copy of the Carfax was light and unable to see the print. All around bad business please help other innocent people from wasting their hard earned money here at Abes motorsports in ********** Ca!Initial Complaint
05/09/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I took my vehicle to go get an oil change, the mechanic, then found a crack with silver fluid leaking from it, and inform me that the crack was previously there and silent was put into the transmission to seal the crack further he found another crack. Theres two cracks in the transmission with silver fluid leaking that is not transmission fluid.Initial Complaint
02/28/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
9/23/2023 We purchased a used **** pick up truck. We purchased the *** insurance (guaranteed asset protection) for ******. The car was involved in a car accident which totaled the vehicle in November 2023. After insurance paid the amount owed was more than what the insurance company valued the car at leaving a balance of approximately $2200.00 We contacted CARCO who is the *** insurance company noted on the contacted. They indicated that they had not received any payments or communications from Abes Motorsports. They also indicated that the company had 90 days to file and they had more time. I called **** and advised them of the above. I spoke with a woman who needed to research and will get back to me. No one ever called me back. February we called ***** again who said the policy for Gap had still not been filed from **** and the time has passed to add a new contract. They (CARCO) are now to be held harmless.We called Abes motorsports again in February 2/23, Spoke to *** (FINANCE MANAGER) who also indicated that they needed to research. I have called again and cannot get a hold of anyone with **** who has any information regarding this. Abes motorsports is both neglectful and possibly fraudulently accepting payments in promise of an insurance policy through CARCO and failing to file the paperwork and payments.Initial Complaint
09/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Thank you for speaking with me regarding the issue I am having with **** MOTORSPORTS in **********; **.On Sunday May 14, 2023 I purchased a **** ******** **** SL 500 from **** Motorsports in **********, **. On May 16, 2023 (2 days I noticed a problem with the cars transmission, so I contacted the dealer to inform them, but I never received a follow up call. On 5/31/23 I took the car in for a diagnostic test to see what the problem was. I was given a list of diagnostic codes indicating the issue was with the transmission/engine of vehicle. I then contacted **** and spoke to someone name ******* who I believe is the finance manager and informed him of the problem. He asked me to fax a copy to him, so he could have their mechanic look at it, so I did. However, I never received a follow up call. So.I attempted to contact him again and was given the run around each time I called. He was never available for me to speak with.During this time the vehicle was not drivable. After making several attempts to contact someone at **** over the last few months, I took the vehicle to the service department at ************************ and a full inspection diagnostic test was performed and the results showed that the vehicle had several issues. The transmission being the major one. *************** the mechanic at **************** told me that the warranty company would not repair the vehicle because the issue was pre-existing. This has cost me an additional $804.00 that was an unexpected expense.I then contacted **** Motorsports again and spoke to *** on Thursday, 8/17/23 and explained to him the results of the diagnostic report. He asked me to email him a copy of the report, so I did. I then followed up with him several times and finally spoke to him after several more attempts to follow up to see if he had received the requested information. He said he didnt, but I know he did. At any rate, I emailed it to him again while we were on the phone. He then asked me to give him some time to look into it and to follow up with him on Tuesday, 8/22/23 the following week. I reached out again on Tuesday, but my many attempts to contact him were unsuccessful. My last attempt was on Friday, 9/1/23. The person that answered the call asked for my name, so I gave it to him and I could over here *** tell him he would call me back because he was with a customer. I never heard back.In addition, I purchased a 2 year warranty for the vehicle through Ascent Warranty, but was unable to use it to repair the vehicle because Ascent stated the issue was pre-existing. This tells me that **** sold the vehicle to me knowing that the problem existed at the time I purchased it.After much anger and frustration I decided to research this company and found out that these people are nothing but a bunch of crooks and many of their customers have had the very same bad experience with this so called business.My research has uncovered some very disturbing findings:This company has been sued for similar case by customer *********************** ****** on 8/18/2021; case number ending in 1582.In September 2020 the owner ************************* and 3 others were charged with insurance fraud and conspiracy for their involvement in an automobile insurance fraud scheme where they staged vehicle damage in order to submit bogus vandalism claims for undeserved insurance payouts from GEICO. After receiving a referral from GEICO an investigation was launched that resulted in several people being involved in this fraudulent scheme. One of the suspects self-surrendered and admitted to the auto scheme fraud. I wonder if the vehicles that were purchased by me and others were involved in these frauds.I also found reviews from other unsatisfied customers who purchased vehicles from **** with the same disturbing experiences as I.I hope this information is enough to determine if I have a case against this crooked business with extremely bad business practices. Personally, I dont see how this business is still allowed to operate. It should be shut down immediately.Please let me know if you need anything else that would be helpful.My contact info is ************ or you can send a reply to ***************************** regards,*********************Initial Complaint
08/18/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I put ***** down for a car and I was approved for a loan then two weeks later they rejected my loan application and I went back to this business twice and they allowed me to leave with the car on both times I was there and I only had the car for a month and 10 days and my check engine light came on before the month was over and I bought parts for the car and had to buy a lot of coolant all I want is my money back they have the carInitial Complaint
06/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I bought a *** 325 I convertible in February of 2020 from Abes auto. The week after noticed an oil leak. I took it back within the 7 days and the mechanic took a look at it and told me it was run off from over oiling. 2 months later covid happened. I went to start my car and wouldn't start. Towed it it to ********* ***. ****************************************************** I had major oil leaks. Over the past 2 years I have spent over 10 thousand dollars on repairs...still won't smog and it still doesn't run right. It has completely ruined my credit for me to try to get another car. These guys need to be put out of business.Initial Complaint
05/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 3/29/23 I purchased a car from ***'s (Price $26,650). Taking it off lot, I saw there was no gas in it. Stopping at gas station, gas nozzle would click off almost immediately. I went to multiple gas stations on way home, no change, eventual called ***'s, explaining the problem. When I got home, I made appt (4/8) with local ***** dealership to evaluate the problem. Dealership found a broken piece of illegal Siphoning equipment, loged in the car's gas-filler neck! This cost me $230 to have it removed. I want this cost $230 reimbursed to **** called/texted MULTIPLE time to ***'s, (salesman/manager and owner) even sent the Dealer's Invoice and a PICTURE of the removed object!I understand purchasing "As-Is" but I don't think me having to remove illegal devices remaining in the vehicle, just to make it operational, is part of that agreement. Can you assist me in getting the $230 reimbursed to me?Initial Complaint
04/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Bought this vehicle on the 22nd of March. Took it to the mechanic on the 23rd due to check engine light. ******** says car requires 2-5k of work and Abes Motorsports sold me a lemon. The odometer reading according to the computer is 180k but I agreed to buy vehicle at 113k miles. This vehicle was fraudulently altered for the purpose of selling it. **** Motorsports is not an honest company. Crooks.
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Contact Information
2400 Princeton St
Sacramento, CA 95815-2727
Business hours
Today,9:00 AM - 7:00 PM
MMonday | 9:00 AM - 7:00 PM |
---|---|
TTuesday | 9:00 AM - 7:00 PM |
WWednesday | 9:00 AM - 7:00 PM |
ThThursday | 9:00 AM - 7:00 PM |
FFriday | 9:00 AM - 7:00 PM |
SaSaturday | 9:00 AM - 7:00 PM |
SuSunday | 9:30 AM - 5:00 PM |
Customer Complaints Summary
14 total complaints in the last 3 years.
6 complaints closed in the last 12 months.