ComplaintsforCarland Auto Sales
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Complaint Details
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Initial Complaint
12/10/2021
- Complaint Type:
- Product Issues
- Status:
- Resolved
I was buying a car ******* murano 2009 ****** mils on carland Auto sale in ********** and iwas on 11/18/2021 and it breaks on 11/23/2021 wen I was go ******* delirship I folsom changed engine oil right after checking engine light is came out and I was driving home close to my house car is dead not moving a d push the car my home and I call him he come next day and check the car he said Transmission is broken down so he go back his shop and call me I can't help you pay to fix the Transmission so please help me ********************* date 12/09/2021Business response
12/10/2021
Hi,
Please refer to the attached documents, any vehicle being sold in our lot is sold as is, the customer was aware of the fact that he was given the option to take the vehicle for an inspection before making the purchase, we made no statements about how many miles of how long the vehicle will run without the need for repair or maintenance.
Customer response
12/10/2021
Better Business Bureau:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.