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ComplaintsforSacramento County Utilities
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Complaint Details
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Initial Complaint
06/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I pay the Sacramento County Utilities for trash, green waste and recycling collection and keep my account in good standing for over 20 years now. However, recently the level of service, courtesy, and professionalism provided by Sacramento County Utilities has become non existent. Most recently, their drivers leave cans dumped over in the driveway, partially empty them, or drive by them, completely ignoring them. This has happened the last two scheduled collection days over the last two weeks. I first contacted a man named *****, whom I dealt with before when the apathy began months ago. He told me to leave the ignored green waste can out, and he would contact the South yard to come back out. That was on Monday, 06/06/22, but the cans are still sitting street side today, 06/10/22 untouched. In addition, I have written two emails to Sacramento County Utilities as before, explaining the situation and requested the cans be serviced. After all, I've paid for a service that has not been provided. There's something really wrong with their driver(s) just ignoring cans to be emptied. There's even more wrong with Sacramento County Utilities ignoring my communications, they have been silent.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.