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Find a Location

UEI College - Sacramento has 1 locations, listed below.

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    Business ProfileforUEI College - Sacramento

    Vocational School

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4424 Florin Rd Suite D, Sacramento, CA 95824
    BBB File Opened:
    6/8/2020

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    11/05/2021

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    In January of 2021 I enrolled and started at UEI college in Sacramento. While filling out registration and grants, I seen a display case t Displaying the tools we would receive upon graduation. Three of the staff members confirmed that those were the tools I would be receiving upon graduation. The tools were name brand quality tools. I was very excited & eager to begin. I achieved Honor roll All 9 months, graduated only to receive a set of tools that were far from the quality shown in the display case. I was very disappointed & upset to receive low budget quality.I contacted the president and CEO and received a phone call from their director stating it was just an error, they were purchased just for show cleaning the people at that location had no idea what tools the students would actually receive.Personally, how can an established business since **** not no what to put in a display case when opening a new school. I think that the tools in the display case were part of a bait and switch scam to falsely lure people into thinking they were going to get quality tools to begin a new career with. If I would have known that in the beginning I would have thought twice about even enrolling. As an automotive technician you need at least some type of scan tool to be able to diagnose what's wrong or to read the codes in a vehicle. The director stated an OBDll Is around $5,000. No, it's not. There wasn't even a multimeter, nothing along that line to assist in diagnosing a vehicle's issue which is something that we were taught when I first started to hook up the OBDll reader and see what codes show. This was very misleading and very disappointing. I'm sure that there are standards and procedures in setting up an establishment such as a school to help people get educated and obtain a new career. Expenses are approved by somebody. Somebody knew what was bought. And I'm sure somebody knew that those were not the right tools students would receive upon graduation.
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