ComplaintsforContractor State License Preparation
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Complaint Details
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Initial Complaint
06/10/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
On June 6 2024 I bought an online course to study to get my contractor license to Contractors State License Preparation for the amount of $1,095. In the afternoon of that day another school call me telling me that the voucher from a settlement with Workers Comp will cover the school to get my contractor license, so the next day in the morning I went to cancel my purchase on Contractors State License Preparation, but they told me there's no reimbursement. When they sold me the course they didn't tell me there wasn't refunds. I would appreciate if you help me with this issue. Thank youBusiness response
06/21/2024
****** did sign all forms including a contract that clearly states theres no refunds and he received the law book upon enrolling in the course. During his visit to sign up, We explicitly explained to him that we do not accept vouchers as a form of payment. He acknowledged this information and proceeded to pay for the course in full.
****** returned after consulting with another organization/company that accepted his voucher. He mentioned that they advised him not to pay out of pocket and to request a refund instead. We reiterated to him that I had clearly communicated our policy regarding vouchers prior to his payment. Since he had already signed the necessary forms and received the course materials, we are unable to process a refund.
Please let me know if there is any further information or documentation required. I can submit all the paperwork that this customer signed letting him know theres no refunds.
Thank you.
*****************************
COOInitial Complaint
12/07/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
This contractor school, did not helped me to pass the exam for my contractor license They say my contract expired. And y not event have a exam date, I don't know what to do?Business response
12/20/2021
Please see attachment.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.