Customer ReviewsforStater Bros Markets

I was called racial slurs after a mistake from the employee at the register. I also was not deed for my alcohol purchase. Several things need to happen in this matter.

MEAT IS NOT FRESH AND TOUGH AS OLD BOOT LEATHER LOT OF GRISLE I THINK ILL GO ELSE WHERE AND PAY EXTRA FOR WHAT I WANT

Shopped at store #129 in Fullerton, CA This waa 4:30 PM today when my wife asked me to pick up 3 items: bread, milk and potatoes. Since I had a $100 bill, I thought, I may as wll get more of what we need. As I went down the isles to get the thee things my wife asked me to buy, I first found a happy apple pie, bannas and gala apples. I always buy the crisp galas! Then I turned left to get milk...but ran into apple and cranberry juices. I picked one of each. After another left turn, I found my sourdough bread. This morning I finished Kellog's corn flakes...so I had to get another large one. Then I went past ice creams and knew I had to pick one vanilla bean for tonight's apple pie. That would make ******'s day! For another scoop of vanilla bean tonight, I needed to bring home Keebler Sandies. Sure enough, this I found just around the next shelving corner. As I made my way to the checker, I picked up a few more items. In my mind, I figured I had racked up a bill of about $90. As it turned out, the total came to $60.63. I even had a savings of $2.50. Just think, going to Stater Brothers for bread, milk and potatoes, I found so many things I needed so conveniently arranged. I am amazed you did it all for me. I was able to get all my shopping done in a half hour, and be home for a hot meal at 5:15 PM. Thanks for your expert shelving. Even better, I thought I'd get $10 in change. Lo and behold I came home with $39.37...enough for another shopping trip. Thanks Stater Brothers!! I will be back soon.

Do Not Work here Store 202 at Pasadena Ca is the racists place I ever worked at Deli department this department is supervises for the most racist person I ever met, I never have the time to take my 10 minutes breaks my lunch time all ways late please do not work in this company

I have contacted Stater Bros four times now, no response. Two things I know about Stater Bros Pasadena. I can be assured I will find what I came to purchase. I also know not to rely on staff, which is rude, annoyed, unable to answer simple questions. Some of what I have experienced at Stater Bros Pasadena - ARGUMENT OVER XLNT CHILI. I asked the meat department if there was more chili to put on the shelf and I was told to direct my question to the people at the front of the store, to management. A cashier was irritated and rudely argued it is there, insisting we were looking in the wrong place. SLICING TURKEY HAM. I asked the meat department if they could slice a turkey ham. They were busy and told me to see if the deli could assist. LOST PHONE. I made three calls before someone was able to advise whether my phone had been found. When I arrived, the attendant seemed annoyed to have to stop to retrieve the phone. A heated petty argument emerged over my description of my phone to claim it. ALICIA’S RUDENESS. Most recently, I had to checkout at Register 9. Without fail something ALWAYS happens on 9 that backs up the line. Perhaps a customer was buying gift cards or refinancing his home but it took forever to complete his purchase. After waiting, I finally insert my card, the reader tells me to swipe, I swipe and it tells me to insert. Alicia has this attitude about my not following the screen. When it finally worked, I had to wait further as she couldn't print the receipt. Holding my head, I said “it’s always Register 9.” She snapped at me and said, "you should see how busy I am." Ripped the receipt from the printer, did not hand it to me in a professional nor courteous manner, greeted the next customer. No sorry for the inconvenience, not a thank you, no have a nice night. NADA. I am at the end of my ropes with the rudeness, the arrogance, the unprofessionalism, lack of assistance from the staff at Stater Bros Pasadena. I enjoy the store but not the customer service.

Went to Stater Bros in Big Bear Lake on 4/29 and someone cut in line. He knew the person in front of me and I believed they were together. But he placed his separator down. I didn't say anything then. But 2 more people came from behind me after. At first they were going to wait in line but the cutter told them to put their things with his. I confronted them at this point. They became aggressive and the manager came over. He sided with them claiming they were together and would not hear my side of the story. When I attempted to talk the manager became aggressive, raising his voice and pointing at me. I've been going to Stater Bros for over 30 years and I've never encountered such hostility.

3rd time buying meat and it was bad ! You don’t expect anything to be bad so I have no receipts but I definitely will save them now. Location is in Ontario California on Mountain and Philadelphia.