Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Toyota of San Bernardino has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Toyota of San Bernardino

      765 Showcase Dr N San Bernardino, CA 92408-2769

    • Toyota of San Bernardino

      650 Auto Center Drive W San Bernardino, CA 92408

    Business ProfileforToyota of San Bernardino

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Toyota of San Bernardino has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Toyota of San Bernardino

        765 Showcase Dr N San Bernardino, CA 92408-2769

      • Toyota of San Bernardino

        650 Auto Center Drive W San Bernardino, CA 92408

      Location of This Business
      765 Showcase Dr N, San Bernardino, CA 92408-2769
      Years in Business:
      58
      Business Started:
      4/1/1966
      Business Started Locally:
      4/1/1966
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 05768 for this business, issued by DMV - Occupational Licensing Branch

      These agencies may include:

      DMV - Occupational Licensing Branch

      PO Box 932342

      Sacramento CA 94232

      (916) 229-3127

      http://www.dca.ca.gov

      BBB records show a license number of 7559 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 2/28/2025.

      These agencies may include:

      Bureau of Automotive Repair

      10949 N Mather Blvd

      Rancho Cordova CA 95670

      (800) 952-5210

      http://www.autorepair.ca.gov

      Alternate Business Name
      • Chuck Obershaw Toyota
      • Imperial Imports, Inc.
      Related Businesses
      Business Management
      • Mr. Clifford Cummings, President
      • Eli Rivera, General Manager
      Contact Information

      Principal

      • Mr. Clifford Cummings, President
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/01/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      The date of transaction was July 26, 2023 and the purchase amount was $588.26 I am writing to file a formal complaint against this dealership because once I picked my car up after servicing it and it being at this dealership for 4 days I have experienced 3 different problems that have gone wrong with my vehicle and an item left inside. The personnel and management staff at Toyota of San Bernardino have been very rude towards me and although they did fix two of the problem’s because they said it was a mistake on their behalf, the last and third problem with the battery having an issue “after” services were done on my vehicle they are not willing to help and fix that issue with the battery having a dead cell after getting work done here and my vehicle had a great functioning battery before bringing it here because I actually had it tested before I bought it here for service.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Julie R

      1 star

      10/10/2022

      Honestly the worst experience I had in a dealer. Brought my vehicle for break change paid them to replace the breaks and do what was necessary to stop the grinding on my vehicle just to return 3 days later because the grinding still there. Worst dealer in the IE. truly disappointed they just take peoples money and have incompetent mechanics.

      Local BBB

      BBB Serving Central California & Inland Empire Counties

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.